Mercedes-Benz GLC Recall R/2023/162: On Affected Vehicles The Stabilisation Of The Footwell Cover In The Area Of The…, Who Is Affected And What To Do

DVSA reference R/2023/162, campaign code SRPC2311 / 6892004. Data updated daily from DVSA.

Low
How serious
21 Jun 2023
Launched
820
vehicles in the UK
SRPC2311 / 6892004
Manufacturer’s campaign code

Mercedes-Benz recalled GLC vehicles built between 27 June 2022 and 1 March 2023. The stabilisation of the footwell cover in the area of the accelerator pedal might be insufficient. The dealer will rework the footwell cover. You won't usually pay for it.1

What’s Wrong

The stabilisation of the footwell cover in the area of the accelerator pedal might be insufficient.

DVSA's Original Wording

Concern: On affected vehicles the stabilisation of the footwell cover in the area of the accelerator pedal might be insufficient. Defect: On affected vehicles the stabilisation of the footwell cover in the area of the accelerator pedal might be insufficient. Remedy: Rework the footwell cover.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: on affected vehicles the stabilisation of the footwell cover in the area of the accelerator pedal might be insufficient.

The Fix

The dealer will rework the footwell cover.

Are You Affected?

GLC built between 27 June 2022 and 1 March 2023 may be included. Mercedes-Benz estimates 820 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2311 / 6892004 or the DVSA reference R/2023/162. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
CLS, E Class, GLCDrive shaft jointLowR/2026/148
C Class, EQE, GLCBolting of steering couplingUrgentR/2025/333
GLCMounting of Multi-Purpose camera & interior mirrorBook soonR/2025/216
AMG GT, GLC, S Class, SLProcessor Starter/GeneratorUrgentR/2025/124
C Class, CLS, E Class, GLCMisfire detection M264LowR/2024/474

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2023/119 on 3 May 2023, for mercedes-Benz AG has determined that on certain Sprinter 907 910 model vehicles the…. The one launched after it was R/2023/192 on 7 Jul 2023, for on affected vehicles the fuse layout of the interior blower might not meet the…. You can also see every Mercedes-Benz recall and all recalls launched in 2023.


Source: DVSA recall R/2023/162, launched 21 June 2023. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.