Nissan Qashqai Recall R/2021/386: The Steering Assist May Cause A Clacking Noise During Steering Operation, Who Is Affected And What To Do
- Urgent
- How serious
- 1 Nov 2021
- Launched
- 7
- vehicles in the UK
- PG1CP
- Manufacturer’s campaign code
Nissan recalled Qashqai vehicles built between 16 September 2021 and 29 September 2021. Some steering rack trial parts were reintroduced into the normal production process. The dealer will replace the steering rack with a countermeasure part. You won't usually pay for it.1
What’s Wrong
Some steering rack trial parts were reintroduced into the normal production process.
DVSA's Original Wording
Concern: THE STEERING ASSIST MAY CAUSE A CLACKING NOISE DURING STEERING OPERATION. Defect: Some steering rack trial parts were reintroduced into the normal production process. Remedy: Replace the steering rack with a countermeasure part.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could cause a CLACKING NOISE DURING STEERING OPERATION.
The Fix
The dealer will replace the steering rack with a countermeasure part.
Are You Affected?
Qashqai built between 16 September 2021 and 29 September 2021 may be included. Nissan estimates 7 vehicles in the UK. Enter your registration to check, then confirm by VIN with Nissan, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Nissan.
- Book with any franchised Nissan dealer, quoting the campaign code PG1CP or the DVSA reference R/2021/386. See how to get a Nissan recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| QashqaiQASHQAI J12 lithium ion battery | Urgent | R/2026/290 | |
| QashqaiQashqai (J12) fuel pipe | Urgent | R/2025/424 | |
| QashqaiQashqai (J12) battery management system | Low | R/2025/128 | |
| Juke, Leaf, QashqaiJuke (F16) Qashqai (J12) and Leaf (ZE1) VIN Scan | Low | R/2024/234 | |
| QashqaiOn affected vehicles the capacitive mat for hand on detection may have been damaged during manufacture of the steering wheel. The steering wheel may falsely detect the driver has their hands on the wheel with ProPilot engaged and not give a warning to place hands back on the wheel | Urgent | R/2024/021 |
This is one of 162 Nissan recalls in DVSA’s data. The Nissan recall launched before it was R/2021/345 on 21 Oct 2021, for the rear seat back may not be securely latched when returned to the upright position after…. The one launched after it was R/2022/254 on 19 Aug 2022, for potential fuel ingress into a piezo-electric actuator unit within the fuel injectors. You can also see every Nissan recall, all recalls launched in 2021 and steering recalls across every make.
Source: DVSA recall R/2021/386, launched 1 November 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.