Nissan Qashqai Recall R/2025/128: Qashqai (J12) Battery Management System, Who Is Affected And What To Do

DVSA reference R/2025/128, campaign code R24C8. Data updated daily from DVSA.

Low
How serious
10 Apr 2025
Launched
20,847
vehicles in the UK
R24C8
Manufacturer’s campaign code

Nissan recalled Qashqai vehicles built between 22 September 2021 and 9 January 2024. Due to a software concern the calculated and displayed battery state of charge may rapidly fluctuate. The dealer will reprogram the battery management system with the latest software. You won't usually pay for it.1

What’s Wrong

Due to a software concern the calculated and displayed battery state of charge may rapidly fluctuate.

DVSA's Original Wording

Concern: Qashqai (J12) Battery Management System Defect: For affected vehicles due to a software concern the calculated and displayed battery state of charge may rapidly fluctuate. Remedy: Reprograming of the battery management system with the latest software.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: qashqai (J12) battery management system.

The Fix

The dealer will reprogram the battery management system with the latest software. The fix is a software update, which usually takes under an hour at the dealer.

Are You Affected?

Qashqai built between 22 September 2021 and 9 January 2024 may be included. Nissan estimates 20,847 vehicles in the UK. Enter your registration to check, then confirm by VIN with Nissan, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Nissan.
  2. Book with any franchised Nissan dealer, quoting the campaign code R24C8 or the DVSA reference R/2025/128. See how to get a Nissan recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
QashqaiQASHQAI J12 lithium ion batteryUrgentR/2026/290
QashqaiQashqai (J12) fuel pipeUrgentR/2025/424
Juke, Leaf, QashqaiJuke (F16) Qashqai (J12) and Leaf (ZE1) VIN ScanLowR/2024/234
QashqaiOn affected vehicles the capacitive mat for hand on detection may have been damaged during manufacture of the steering wheel. The steering wheel may falsely detect the driver has their hands on the wheel with ProPilot engaged and not give a warning to place hands back on the wheelUrgentR/2024/021
QashqaiOn affected vehicles the child lock function on the rear door locks may be out of specification. The child lock may become disengaged when the inside door handle is operatedBook soonR/2023/232

This is one of 162 Nissan recalls in DVSA’s data. The Nissan recall launched before it was R/2025/118 on 7 Apr 2025, for juke (F16) front seat belt. The one launched after it was R/2025/370 on 15 Sep 2025, for interstar (XDD/XDE) steering rack. You can also see every Nissan recall, all recalls launched in 2025 and software recalls across every make.


Source: DVSA recall R/2025/128, launched 10 April 2025. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.