Subaru Solterra Recall R/2024/270: Software Update For Forward Recognition Camera, Who Is Affected And What To Do
- Low
- How serious
- 15 Jul 2024
- Launched
- 811
- vehicles in the UK
- SRT360
- Manufacturer’s campaign code
Subaru recalled Solterra vehicles built between 29 March 2022 and 13 November 2023. A programming issue within the forward recognition camera system could potentially result in memory failure during processing and the Pre Collision Systems (PCS) not activating on the next ignition cycle with audible chimes and visual warning lights and messages displayed on the instrument panel. The dealer will reprogram the forward recognition camera system. You won't usually pay for it.1
What’s Wrong
A programming issue within the forward recognition camera system could potentially result in memory failure during processing and the Pre Collision Systems (PCS) not activating on the next ignition cycle with audible chimes and visual warning lights and messages displayed on the instrument panel.
DVSA's Original Wording
Concern: SRT 360 - Software update for Forward Recognition Camera Defect: On affected vehicles a programming issue within the forward recognition camera system could potentially result in memory failure during processing and the Pre Collision Systems (PCS) not activating on the next ignition cycle with audible chimes and visual warning lights and messages displayed on the instrument panel. Remedy: On affected vehicles the forward recognition camera system will be reprogrammed
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could result in memory failure during processing and the Pre Collision Systems (PCS) not activating on the next ignition cycle with audible chimes and visual warning lights and messages displayed on the instrument panel.
The Fix
The dealer will reprogram the forward recognition camera system. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Solterra built between 29 March 2022 and 13 November 2023 may be included. Subaru estimates 811 vehicles in the UK. Enter your registration to check, then confirm by VIN with Subaru, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Subaru.
- Book with any franchised Subaru dealer, quoting the campaign code SRT360 or the DVSA reference R/2024/270. See how to get a Subaru recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SolterraSoftware update for Parking Assist ECU on certain 2023MY-2025MY Solterra | Low | R/2025/484 | |
| SolterraElectric Compressor on 2023MY: 2025MY Solterra | Low | R/2025/389 |
This is one of 37 Subaru recalls in DVSA’s data. The Subaru recall launched before it was R/2022/266 on 19 Sep 2022, for the impeller deformation may cause the fuel pump to become inoperative. The one launched after it was R/2024/391 on 1 Nov 2024, for malfunction of inhibitor switch on CVT. You can also see every Subaru recall, all recalls launched in 2024 and software recalls across every make.
Source: DVSA recall R/2024/270, launched 15 July 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.