Tesla Model S, Model X Recall R/2021/031: When The Emmc Reaches Accumulated Lifetime Wear The Customer May Experience A Blank Centre…, Who Is Affected And What To Do
- Low
- How serious
- 1 Feb 2021
- Launched
- 9,475
- vehicles in the UK
- SB-21-21-001
- Manufacturer’s campaign code
Tesla recalled Model S, Model X vehicles built between 31 May 2012 and 3 March 2018. When the eMMC reaches accumulated lifetime wear the customer may experience a blank centre display. The recall notice describes the fix as: ensure current software is installed and upgrade the VCM daughterboard to a 64GB Micron eMMC. You won't usually pay for it.1
What’s Wrong
When the eMMC reaches accumulated lifetime wear the customer may experience a blank centre display.
DVSA's Original Wording
Concern: WHEN THE eMMC REACHES ACCUMULATED LIFETIME WEAR THE CUSTOMER MAY EXPERIENCE A BLANK CENTRE DISPLAY Defect: When the eMMC reaches accumulated lifetime wear the customer may experience a blank centre display. Remedy: Ensure current software is installed and upgrade the VCM daughterboard to a 64GB Micron eMMC.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: when the emmc reaches accumulated lifetime wear the customer may experience a blank centre display.
The Fix
The recall notice describes the fix as: ensure current software is installed and upgrade the VCM daughterboard to a 64GB Micron eMMC. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Model S, Model X built between 31 May 2012 and 3 March 2018 may be included. Tesla estimates 9,475 vehicles in the UK. Enter your registration to check, then confirm by VIN with Tesla, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Tesla.
- Book with any franchised Tesla dealer, quoting the campaign code SB-21-21-001 or the DVSA reference R/2021/031. See how to get a Tesla recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Model 3, Model X, Model YLoss of rearview camera display recall | Book soon | R/2025/049 | |
| Model S, Model XUpdate vehicle firmware to restore Post-Crash eCall functionality | Book soon | R/2025/075 | |
| Model XOn certain MY 2021-2023 Model X vehicles the vehicle controller that detects the sensor voltage that indicates brake fluid level may not have a sufficient threshold range at low fluid levels. A vehicle controller that does not correctly indicate low brake fluid levels to the customer | Urgent | R/2023/351 | |
| Model XA first-row seat belt was disconnected from its pretensioner anchor as part of a necessary step to perform a repair during a service visit. After the repair was completed on certain affected vehicles the first-row seat belt may not have been reconnected to its pretensioner anchor to specification | Urgent | R/2023/350 | |
| Model SMisalignment of the hood latch may prevent latching of the secondary latch | Book soon | R/2022/009 |
This is one of 26 Tesla recalls in DVSA’s data. The Tesla recall launched before it was R/2020/130 on 7 May 2020, for the upper steering column bolt may not have been fitted. The one launched after it was R/2021/197 on 26 May 2021, for the brake calliper bolts may not be secured to the correct specification. You can also see every Tesla recall, the Tesla Model S recall history and all recalls launched in 2021.
Source: DVSA recall R/2021/031, launched 1 February 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.