Tesla Model X Recall R/2023/350: A First-row Seat Belt Was Disconnected From Its Pretensioner Anchor As Part Of A Necessary…, Who Is Affected And What To Do
- Urgent
- How serious
- 15 Dec 2023
- Launched
- 3
- vehicles in the UK
- SB-23-20-004
- Manufacturer’s campaign code
Tesla recalled Model X vehicles built between 22 March 2023 and 28 March 2023. A first-row seat belt was disconnected from its pretensioner anchor as part of a necessary step to perform a repair during a service visit. The dealer will inspect and re-install. You won't usually pay for it.1
What’s Wrong
A first-row seat belt was disconnected from its pretensioner anchor as part of a necessary step to perform a repair during a service visit. After the repair was completed on certain affected vehicles the first-row seat belt may not have been reconnected to its pretensioner anchor to specification.
DVSA's Original Wording
Concern: A first-row seat belt was disconnected from its pretensioner anchor as part of a necessary step to perform a repair during a service visit. After the repair was completed on certain affected vehicles the first-row seat belt may not have been reconnected to its pretensioner anchor to specification. Defect: A first-row seat belt was disconnected from its pretensioner anchor as part of a necessary step to perform a repair during a service visit. After the repair was completed on certain affected vehicles the first-row seat belt may not have been reconnected to its pretensioner anchor to specification. Remedy: Inspect and re-install.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: a first-row seat belt was disconnected from its pretensioner anchor as part of a necessary step to perform a repair during a service visit. After the repair was completed on certain affected vehicles the first-row seat belt may not have been reconnected to its pretensioner anchor to specification.
The Fix
The dealer will inspect and re-install.
Are You Affected?
Model X built between 22 March 2023 and 28 March 2023 may be included. Tesla estimates 3 vehicles in the UK. Enter your registration to check, then confirm by VIN with Tesla, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Tesla.
- Book with any franchised Tesla dealer, quoting the campaign code SB-23-20-004 or the DVSA reference R/2023/350. See how to get a Tesla recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Model 3, Model X, Model YLoss of rearview camera display recall | Book soon | R/2025/049 | |
| Model S, Model XUpdate vehicle firmware to restore Post-Crash eCall functionality | Book soon | R/2025/075 | |
| Model XOn certain MY 2021-2023 Model X vehicles the vehicle controller that detects the sensor voltage that indicates brake fluid level may not have a sufficient threshold range at low fluid levels. A vehicle controller that does not correctly indicate low brake fluid levels to the customer | Urgent | R/2023/351 | |
| Model S, Model XWhen the emmc reaches accumulated lifetime wear the customer may experience a blank centre display | Low | R/2021/031 | |
| Model XSeat may not correctly latch | Book soon | R/2017/284 |
This is one of 26 Tesla recalls in DVSA’s data. The Tesla recall launched before it was R/2022/120 on 20 Apr 2022, for in certain conditions the user interface (ui ) on affected vehicles displays vehicle speed…. The one launched after it was R/2023/351 on 15 Dec 2023, for on certain MY 2021-2023 Model X vehicles the vehicle controller that detects the sensor…. You can also see every Tesla recall, all recalls launched in 2023 and seat belt recalls across every make.
Source: DVSA recall R/2023/350, launched 15 December 2023. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.