Toyota Corolla, Highlander, Mirai And 2 More Recall R/2021/315: The Emergency Calling System (Ecall) May Not Function When Required, Who Is Affected And What To Do
- Book soon
- How serious
- 15 Nov 2021
- Launched
- 26,575
- vehicles in the UK
- WGG58
- Manufacturer’s campaign code
Toyota recalled Corolla, Highlander, Mirai and 2 more vehicles built between 18 February 2020 and 6 April 2021. The emergency calling system (eCall) may not function when required. The dealer will inspect the emergency calling system and update DCM software. You won't usually pay for it.1
What’s Wrong
The emergency calling system (eCall) may not function when required.
DVSA's Original Wording
Concern: THE EMERGENCY CALLING SYSTEM (eCall) MAY NOT FUNCTION WHEN REQUIRED Defect: The emergency calling system (eCall) may not function when required. Remedy: Inspect the emergency calling system and update DCM software. If the DCM is found to be damaged replace it with updated software.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the emergency calling system (ecall) may not function when required.
The Fix
The dealer will inspect the emergency calling system and update DCM software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Corolla, Highlander, Mirai and 2 more built between 18 February 2020 and 6 April 2021 may be included. Toyota estimates 26,575 vehicles in the UK. Enter your registration to check, then confirm by VIN with Toyota, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Toyota.
- Book with any franchised Toyota dealer, quoting the campaign code WGG58 or the DVSA reference R/2021/315. See how to get a Toyota recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| HighlanderSeat spring replacement on Highlander | Book soon | R/2026/097 | |
| BZ4X, C-HR, Highlander, Landcruiser and 3 moreParking Assist ECU reprogram on multiple models | Low | R/2025/466 | |
| C-HR, C-HR Plug IN, Corolla, Corolla Cross and 6 moreCombination meter reprogramming on multiple models | Low | R/2025/270 | |
| Auris, C-HR, CorollaHigh-Pressure Fuel Pump replacement on multiple models | Urgent | R/2024/514 | |
| CorollaBrake actuator Skid control ECU reprogram on Certain Toyota Corolla 24SD-146 | Urgent | R/2024/463 |
This is one of 250 Toyota recalls in DVSA’s data. The Toyota recall launched before it was R/2021/332 on 18 Oct 2021, for incorrect programming in relation to transmission shift position status might cause hybrid…. The one launched after it was R/2022/026 on 14 Feb 2022, for the rear window heater cable may become damaged due to insufficient fixation design. You can also see every Toyota recall, the Toyota RAV4 recall history and all recalls launched in 2021.
Source: DVSA recall R/2021/315, launched 15 November 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.