Vauxhall Vivaro B Recall R/2020/371: An Incorrect Calibration File For NOX Calculation Was Used In Production, Who Is Affected And What To Do
- Low
- How serious
- 15 Dec 2020
- Launched
- 974
- vehicles in the UK
- E202009410 (20-C-184)
- Manufacturer’s campaign code
Vauxhall recalled Vivaro B vehicles built between 11 May 2016 and 20 April 2017. An incorrect calibration file for NOx calculation was used in production. The dealer will reprogram the Reductant Control Module with the latest software. You won't usually pay for it.1
What’s Wrong
An incorrect calibration file for NOx calculation was used in production.
DVSA's Original Wording
Concern: AN INCORRECT CALIBRATION FILE FOR NOX CALCULATION WAS USED IN PRODUCTION Defect: An incorrect calibration file for NOx calculation was used in production. Remedy: Reprogram the Reductant Control Module with the latest software.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: an incorrect calibration file for NOX calculation was used in production.
The Fix
The dealer will reprogram the Reductant Control Module with the latest software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Vivaro B built between 11 May 2016 and 20 April 2017 may be included. Vauxhall estimates 974 vehicles in the UK. Enter your registration to check, then confirm by VIN with Vauxhall, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Vauxhall.
- Book with any franchised Vauxhall dealer, quoting the campaign code E202009410 (20-C-184) or the DVSA reference R/2020/371. See how to get a Vauxhall recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Vivaro BLoss of parking brake function | Urgent | R/2019/169 | |
| Astra LVSM software- SLI performance | Low | R/2026/169 | |
| ComboBCM software update: Black screen | Low | R/2026/335 | |
| MovanoTurn signal detection | Low | R/2026/285 | |
| Astra L, GrandlandVSM software Interior door handles | Book soon | R/2026/227 |
This is one of 300 Vauxhall recalls in DVSA’s data. The Vauxhall recall launched before it was R/2020/370 on 11 Dec 2020, for possible short circuit between the electrodes of the high voltage battery. The one launched after it was R/2020/383 on 21 Dec 2020, for possible unexpected side airbag deployment due to insufficient electrical grounding. You can also see every Vauxhall recall, all recalls launched in 2020 and software recalls across every make.
Source: DVSA recall R/2020/371, launched 15 December 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.