Volkswagen Caddy, EOS, Golf And 4 More Recall R/2009/110: Clutch May Operate Inadvertently With Unexpected Loss Of Drive, Who Is Affected And What To Do

DVSA reference R/2009/110, campaign code 37E8. Data updated daily from DVSA.

Urgent
How serious
14 Dec 2009
Launched
3,514
vehicles in the UK
37E8
Manufacturer’s campaign code

Volkswagen recalled Caddy, EOS, Golf and 4 more vehicles built between 1 September 2008 and 31 August 2009. In rare cases an incorrect interpretation of the clutch temperature can occur which results in the clutch opening unexpectedly with loss of drive. The dealer will update/reprogramme gearbox control unit. You won't usually pay for it.1

What’s Wrong

In rare cases an incorrect interpretation of the clutch temperature can occur which results in the clutch opening unexpectedly with loss of drive.

DVSA's Original Wording

Concern: CLUTCH MAY OPERATE INADVERTENTLY WITH UNEXPECTED LOSS OF DRIVE Defect: In rare cases an incorrect interpretation of the clutch temperature can occur which results in the clutch opening unexpectedly with loss of drive. Remedy: Recall affected vehicles and update/reprogramme gearbox control unit.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: clutch may operate inadvertently with unexpected loss of drive.

The Fix

The dealer will update/reprogramme gearbox control unit. The fix is a software update, which usually takes under an hour at the dealer.

Are You Affected?

Caddy, EOS, Golf and 4 more built between 1 September 2008 and 31 August 2009 may be included. Volkswagen estimates 3,514 vehicles in the UK. Enter your registration to check, then confirm by VIN with Volkswagen, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Volkswagen.
  2. Book with any franchised Volkswagen dealer, quoting the campaign code 37E8 or the DVSA reference R/2009/110. See how to get a Volkswagen recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
Beetle, Crafter, EOS, FOX and 9 moreTakata front drivers or passenger airbag replacementStop drivingR/2025/357
GolfFront belt webbingLowR/2025/257
GolfFront belt webbingLowR/2025/256
ID.7, Id.buzz, Passat, Polo and 1 moreReplace front passenger airbagUrgentR/2025/208
CaddyBrake line bolted connectionUrgentR/2024/343

This is one of 220 Volkswagen recalls in DVSA’s data. The Volkswagen recall launched before it was R/2009/068 on 17 Aug 2009, for rear spoiler could become detached when driving. The one launched after it was R/2010/088 on 9 Aug 2010, for bonnet may open. You can also see every Volkswagen recall, the Volkswagen Caddy recall history, all recalls launched in 2009 and loss of power recalls across every make.


Source: DVSA recall R/2009/110, launched 14 December 2009. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.