Volkswagen Polo Recall R/2021/400: A Faultily Installed Net For The Design Breakage Point For The Discharge Of The Passenger…, Who Is Affected And What To Do
- Urgent
- How serious
- 19 Oct 2021
- Launched
- 6,889
- vehicles in the UK
- 70I4
- Manufacturer’s campaign code
Volkswagen recalled Polo vehicles built between 19 August 2020 and 11 January 2021. A dash panel with a faulty installed net for the design breakage point for the discharge of the passenger airbag has been fitted. The recall notice describes the fix as: the dash panel has to be replaced. You won't usually pay for it.1
What’s Wrong
A dash panel with a faulty installed net for the design breakage point for the discharge of the passenger airbag has been fitted.
DVSA's Original Wording
Concern: A FAULTILY INSTALLED NET FOR THE DESIGN BREAKAGE POINT FOR THE DISCHARGE OF THE PASSENGER AIRBAG HAS BEEN FITTED Defect: A dash panel with a faulty installed net for the design breakage point for the discharge of the passenger airbag has been fitted. Remedy: On the affected vehicles the dash panel has to be replaced.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: a faultily installed net for the design breakage point for the discharge of the passenger airbag has been fitted.
The Fix
The recall notice describes the fix as: the dash panel has to be replaced.
Are You Affected?
Polo built between 19 August 2020 and 11 January 2021 may be included. Volkswagen estimates 6,889 vehicles in the UK. Enter your registration to check, then confirm by VIN with Volkswagen, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Volkswagen.
- Book with any franchised Volkswagen dealer, quoting the campaign code 70I4 or the DVSA reference R/2021/400. See how to get a Volkswagen recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| PoloCheck rear axle bolted connection | Stop driving | R/2025/385 | |
| Beetle, Crafter, EOS, FOX and 9 moreTakata front drivers or passenger airbag replacement | Stop driving | R/2025/357 | |
| ID.7, Id.buzz, Passat, Polo and 1 moreReplace front passenger airbag | Urgent | R/2025/208 | |
| PoloThe driver's airbag may not correctly deploy if activated | Urgent | R/2022/274 | |
| PoloThe roof spoiler may not have been bonded to the rear lid with the specified process materials | Book soon | R/2022/115 |
This is one of 220 Volkswagen recalls in DVSA’s data. The Volkswagen recall launched before it was R/2021/391 on 13 Oct 2021, for if the rear lid is opened and manually pushed up too far the electric spindle drive can…. The one launched after it was R/2021/392 on 21 Oct 2021, for a software fault in the instrument cluster control unit. You can also see every Volkswagen recall, all recalls launched in 2021 and airbag recalls across every make.
Source: DVSA recall R/2021/400, launched 19 October 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.