Volkswagen Touareg Recall R/2023/356: On Certain Vehicles The Side Airbag Fitted In The Seat (Front Left) May Not Have Been…, Who Is Affected And What To Do
- Urgent
- How serious
- 20 Dec 2023
- Launched
- 89
- vehicles in the UK
- 69FY
- Manufacturer’s campaign code
Volkswagen recalled Touareg vehicles built between 17 August 2023 and 23 October 2023. The side airbag fitted in the seat (front left) may not have been correctly secured onto the seat frame. The dealer will inspect the side airbag unit and where necessary remove and correctly reinstall the side airbag. You won't usually pay for it.1
What’s Wrong
The side airbag fitted in the seat (front left) may not have been correctly secured onto the seat frame.
DVSA's Original Wording
Concern: On certain vehicles the side airbag fitted in the seat (front left) may not have been correctly secured onto the seat frame. Defect: On certain vehicles the side airbag fitted in the seat (front left) may not have been correctly secured onto the seat frame. Remedy: Inspect the side airbag unit and where necessary remove and correctly reinstall the side airbag
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: on certain vehicles the side airbag fitted in the seat (front left) may not have been correctly secured onto the seat frame.
The Fix
The dealer will inspect the side airbag unit and where necessary remove and correctly reinstall the side airbag.
Are You Affected?
Touareg built between 17 August 2023 and 23 October 2023 may be included. Volkswagen estimates 89 vehicles in the UK. Enter your registration to check, then confirm by VIN with Volkswagen, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Volkswagen.
- Book with any franchised Volkswagen dealer, quoting the campaign code 69FY or the DVSA reference R/2023/356. See how to get a Volkswagen recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| TouaregHybrid battery management reprogramming | Urgent | R/2026/001 | |
| TouaregIf the rear lid is opened and manually pushed up too far the electric spindle drive can suddenly separate and expand | Book soon | R/2021/391 | |
| TouaregNuts fitted in the bolted connection of the right and left transverse link may not be to specifcation | Book soon | R/2021/237 | |
| TouaregA welded connection of the gearbox oil pipe can cause a leak of gear oil | Low | R/2020/132 | |
| TouaregBolted connection between steering shaft and steering rack may loosen | Urgent | R/2020/079 |
This is one of 220 Volkswagen recalls in DVSA’s data. The Volkswagen recall launched before it was R/2023/334 on 26 Oct 2023, for on certain vehicles there is a possibility that because of a production problem the…. The one launched after it was R/2024/014 on 12 Jan 2024, for on certain vehicles with electromechanical brake servo and DSG (Direct Shift Gearbox) of a…. You can also see every Volkswagen recall, all recalls launched in 2023 and airbag recalls across every make.
Source: DVSA recall R/2023/356, launched 20 December 2023. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.