Volkswagen Arteon, Golf, Passat Recall R/2024/014: On Certain Vehicles With Electromechanical Brake Servo And DSG (Direct Shift Gearbox) Of A…, Who Is Affected And What To Do

Urgent

How serious

12 Jan 2024

Launched

26,721

vehicles in the UK

47U4

Manufacturer’s campaign code

Volkswagen recalled Arteon, Golf, Passat vehicles built between 13 May 2019 and 8 November 2023. With electromechanical brake servo and DSG (Direct Shift Gearbox) of a limited production period there is a possibility that a heat protection mat was incorrectly fitted. The recall notice describes the fix as: a check of the installation of the heat protection mat on affected vehicles will be conducted. If necessary the correct heat shield condition will be restored and in a damage case the damaged components will be replaced. You won't usually pay for it.¹

What’s Wrong

With electromechanical brake servo and DSG (Direct Shift Gearbox) of a limited production period there is a possibility that a heat protection mat was incorrectly fitted. In individual cases the brake fluid reservoir can melt and cause a brake fluid leak into the engine compartment.

DVSA's Original Wording

Concern: On certain vehicles with electromechanical brake servo and DSG (Direct Shift Gearbox) of a limited production period there is a possibility that a heat protection mat was incorrectly fitted. In individual cases the brake fluid reservoir can melt and cause a brake fluid leak into the engine compartment. Defect: On certain vehicles with electromechanical brake servo and DSG (Direct Shift Gearbox) of a limited production period there is a possibility that a heat protection mat was incorrectly fitted. In individual cases the brake fluid reservoir can melt and cause a brake fluid leak into the engine compartment. Remedy: A check of the installation of the heat protection mat on affected vehicles will be conducted. If necessary the correct heat shield condition will be restored and in a damage case the damaged components will be replaced.� �

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: on certain vehicles with electromechanical brake servo and DSG (Direct Shift Gearbox) of a limited production period there is a possibility that a heat protection mat was incorrectly fitted. In individual cases the brake fluid reservoir can melt and cause a brake fluid leak into the engine compartment.

The Fix

The recall notice describes the fix as: a check of the installation of the heat protection mat on affected vehicles will be conducted. If necessary the correct heat shield condition will be restored and in a damage case the damaged components will be replaced.

Are You Affected?

Arteon, Golf, Passat built between 13 May 2019 and 8 November 2023 may be included. Volkswagen estimates 26,721 vehicles in the UK. Enter your registration to check, then confirm by VIN with Volkswagen, because not every car in the date range may be included.

What To Do Now

1. Check your car by registration above, then by VIN with Volkswagen.
2. Book with any franchised Volkswagen dealer, quoting the campaign code 47U4 or the DVSA reference R/2024/014. See how to get a Volkswagen recall fixed.
3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.

Related Recalls

This is one of 220 Volkswagen recalls in DVSA’s data. The Volkswagen recall launched before it was R/2023/356 on 20 Dec 2023, for on certain vehicles the side airbag fitted in the seat (front left) may not have been…. The one launched after it was R/2024/266 on 1 Mar 2024, for analysis vehicle modification. You can also see every Volkswagen recall, all recalls launched in 2024 and brake recalls across every make.

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Source: DVSA recall R/2024/014, launched 12 January 2024. Data updated 15 October 2026. How we grade urgency.