Volkswagen Crafter Recall R/2020/257: The Side Or Rear Windows May Become Loose, Who Is Affected And What To Do
- Low
- How serious
- 4 Sep 2020
- Launched
- 148
- vehicles in the UK
- 64F8
- Manufacturer’s campaign code
Volkswagen recalled Crafter vehicles built between 26 July 2017 and 19 September 2019. Some side or rear windows may become loose. The recall notice describes the fix as: the side or rear windows have to be replaced. You won't usually pay for it.1
What’s Wrong
Some side or rear windows may become loose.
DVSA's Original Wording
Concern: THE SIDE OR REAR WINDOWS MAY BECOME LOOSE Defect: Some side or rear windows may become loose Remedy: On the affected vehicles the side or rear windows have to be replaced
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the side or rear windows may become loose.
The Fix
The recall notice describes the fix as: the side or rear windows have to be replaced.
Are You Affected?
Crafter built between 26 July 2017 and 19 September 2019 may be included. Volkswagen estimates 148 vehicles in the UK. Enter your registration to check, then confirm by VIN with Volkswagen, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Volkswagen.
- Book with any franchised Volkswagen dealer, quoting the campaign code 64F8 or the DVSA reference R/2020/257. See how to get a Volkswagen recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Beetle, Crafter, EOS, FOX and 9 moreTakata front drivers or passenger airbag replacement | Stop driving | R/2025/357 | |
| CrafterNatural gas system leak test | Low | R/2024/360 | |
| CrafterTakata front passenger airbag | Urgent | R/2024/263 | |
| Beetle (5C), Crafter, EOS (1F), FOX (5Z) and 18 moreTakata front airbag | Urgent | R/2023/178 | |
| Crafter, Golf, Passat, Scirocco and 4 moreAirbag/belt tensioners may not trigger in event of an accident | Urgent | R/2017/079 |
This is one of 220 Volkswagen recalls in DVSA’s data. The Volkswagen recall launched before it was R/2020/203 on 6 Jul 2020, for there is the possibility that a small child could climb from the bunk bed out through the…. The one launched after it was R/2020/259 on 8 Sep 2020, for the adjustment mechanism of the backrest frame of the front seats may be incorrectly…. You can also see every Volkswagen recall and all recalls launched in 2020.
Source: DVSA recall R/2020/257, launched 4 September 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.