Volkswagen Transporter T7 Recall R/2025/475: Rear Axle Shock Absorbers, Who Is Affected And What To Do

DVSA reference R/2025/475, campaign code 42RT. Data updated daily from DVSA.

Book soon
How serious
3 Nov 2025
Launched
8
vehicles in the UK
42RT
Manufacturer’s campaign code

Volkswagen recalled Transporter T7 vehicles built between 14 July 2025 and 18 July 2025. There is a possibility the rear axle shock absorbers could break. The dealer will check and replace the rear shock absorbers if necessary. You won't usually pay for it.1

What’s Wrong

There is a possibility the rear axle shock absorbers could break.

DVSA's Original Wording

Concern: Rear axle shock absorbers Defect: On affected vehicles there is a possibility the rear axle shock absorbers could break. Remedy: Check and replace the rear shock absorbers if necessary.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: rear axle shock absorbers.

The Fix

The dealer will check and replace the rear shock absorbers if necessary.

Are You Affected?

Transporter T7 built between 14 July 2025 and 18 July 2025 may be included. Volkswagen estimates 8 vehicles in the UK. Enter your registration to check, then confirm by VIN with Volkswagen, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Volkswagen.
  2. Book with any franchised Volkswagen dealer, quoting the campaign code 42RT or the DVSA reference R/2025/475. See how to get a Volkswagen recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
Transporter T7Rear lid gas strutBook soonR/2026/384
PoloCheck rear axle bolted connectionStop drivingR/2025/385
ID BuzzTrack rod ball joint and wishbone bolted connectionBook soonR/2024/345
CaddyOn vehicles of a limited production period there is a very small probability that one or two incorrectly welded transverse links to the front axle have been fittedBook soonR/2022/320
TouaregNuts fitted in the bolted connection of the right and left transverse link may not be to specifcationBook soonR/2021/237

This is one of 220 Volkswagen recalls in DVSA’s data. The Volkswagen recall launched before it was R/2025/435 on 18 Sep 2025, for aBS control unit. The one launched after it was R/2025/516 on 15 Nov 2025, for exterior door handle software update. You can also see every Volkswagen recall, the Volkswagen Transporter recall history, all recalls launched in 2025 and suspension recalls across every make.


Source: DVSA recall R/2025/475, launched 3 November 2025. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.