Citroën C4 Recall R/2014/021: Sudden Loss Of Power, Who Is Affected And What To Do
- Urgent
- How serious
- 6 Feb 2014
- Launched
- 2
- vehicles in the UK
- MYQ
- Manufacturer’s campaign code
Citroën recalled C4 vehicles built between 30 November 2011 and 30 November 2011. It has been establish that a build up of deposits within the engine can result in engine running and starting issues. The dealer will install a new software package in the engine management system. You won't usually pay for it.1
What’s Wrong
It has been establish that a build up of deposits within the engine can result in engine running and starting issues. In extreme circumstances it can cause a sudden engine stall without any warning.
DVSA's Original Wording
Concern: SUDDEN LOSS OF POWER Defect: It has been establish that a build up of deposits within the engine can result in engine running and starting issues. In extreme circumstances it can cause a sudden engine stall without any warning. Remedy: Recall all affected vehicle and install a new software package in the engine management system.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could result in engine running and starting issues.
The Fix
The dealer will install a new software package in the engine management system. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
C4 built between 30 November 2011 and 30 November 2011 may be included. Citroën estimates 2 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code MYQ or the DVSA reference R/2014/021. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C3, C3 Aircross, C4, C4XAlternator protection | Urgent | R/2026/073 | |
| Berlingo, C3, C3 Aircross, C4 and 5 moreOn board diagnostics | Low | R/2025/346 | |
| C4, DS5Citroen C4 citroen DS5 driver airbag (Takata) | Stop driving | R/2025/300 | |
| C3, C4, C4X, C5 Aircross and 1 moreCitroen fuel pipe | Urgent | R/2025/283 | |
| Berlingo, C3 Aircross, C3 V4, C4 and 2 moreCitroen DV5R engines camshaft chain | Low | R/2025/247 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2014/001 on 28 Jan 2014, for wiper motor may fail. The one launched after it was R/2014/028 on 25 Feb 2014, for rear cross-member may fail and cause driver to lose control. You can also see every Citroën recall, the Citroën C4 recall history, all recalls launched in 2014 and loss of power recalls across every make.
Source: DVSA recall R/2014/021, launched 6 February 2014. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.