Citroën C-Zero Recall R/2014/118: Braking Efficiency May Be Affected, Who Is Affected And What To Do
- Urgent
- How serious
- 7 Oct 2014
- Launched
- 35
- vehicles in the UK
- NCW
- Manufacturer’s campaign code
Citroën recalled C-Zero vehicles built between 15 November 2010 and 28 February 2011. The brake servo pump system could develop problems with malfunction indicator lamps and audible warnings accompanied by the vacuum pump stopping. The recall notice describes the fix as: that are likely to be affected to download the vacuum pump with a new version of the control software. You won't usually pay for it.1
What’s Wrong
The brake servo pump system could develop problems with malfunction indicator lamps and audible warnings accompanied by the vacuum pump stopping. This will require the driver to apply greater force on the brake pedal to stop the vehicle.
DVSA's Original Wording
Concern: BRAKING EFFICIENCY MAY BE AFFECTED Defect: The brake servo pump system could develop problems with malfunction indicator lamps and audible warnings accompanied by the vacuum pump stopping. This will require the driver to apply greater force on the brake pedal to stop the vehicle. Remedy: Recall the vehicles that are likely to be affected to download the vacuum pump with a new version of the control software.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: braking efficiency may be affected.
The Fix
The recall notice describes the fix as: that are likely to be affected to download the vacuum pump with a new version of the control software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
C-Zero built between 15 November 2010 and 28 February 2011 may be included. Citroën estimates 35 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code NCW or the DVSA reference R/2014/118. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C-ZeroCitroen c- zero passenger airbag takata | Stop driving | R/2025/365 | |
| C-ZeroWater may penetrate into the brake vacuum pump causing corrosion | Urgent | R/2019/456 | |
| C-ZeroA non-conformity in an internal component could affect deployment of the passenger airbag | Urgent | R/2017/306 | |
| C-ZeroEngine may not start | Low | R/2016/073 | |
| C-ZeroLoss of power | Urgent | R/2015/160 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2014/116 on 7 Oct 2014, for braking efficiency may be affected. The one launched after it was R/2014/164 on 2 Dec 2014, for fuel may leak. You can also see every Citroën recall, all recalls launched in 2014 and brake recalls across every make.
Source: DVSA recall R/2014/118, launched 7 October 2014. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.