Citroën Dispatch IV, Spacetourer Recall R/2019/027: Excessive Loading Of The Front Suspension Could Result In The Loosening Of The Front…, Who Is Affected And What To Do
- Book soon
- How serious
- 1 Feb 2019
- Launched
- 2,633
- vehicles in the UK
- GQH
- Manufacturer’s campaign code
Citroën recalled Dispatch IV, Spacetourer vehicles built between 1 January 2015 and 30 November 2018. Excessive loading of the front suspension could result in the loosening of the front wishbone lower ball joints. The recall notice describes the fix as: increasing the tightening torque of the ball joint and adding thread lock to the ball joint threads if the ball joint threads are found to be rusty the ball joint will be replaced. You won't usually pay for it.1
What’s Wrong
Excessive loading of the front suspension could result in the loosening of the front wishbone lower ball joints.
DVSA's Original Wording
Concern: EXCESSIVE LOADING OF THE FRONT SUSPENSION COULD RESULT IN THE LOOSENING OF THE FRONT WISHBONE LOWER BALL JOINTS Defect: Excessive loading of the front suspension could result in the loosening of the front wishbone lower ball joints. Remedy: Increasing the tightening torque of the ball joint and adding thread lock to the ball joint threads if the ball joint threads are found to be rusty the ball joint will be replaced.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could result in the loosening of the front wishbone lower ball joints.
The Fix
The recall notice describes the fix as: increasing the tightening torque of the ball joint and adding thread lock to the ball joint threads if the ball joint threads are found to be rusty the ball joint will be replaced.
Are You Affected?
Dispatch IV, Spacetourer built between 1 January 2015 and 30 November 2018 may be included. Citroën estimates 2,633 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code GQH or the DVSA reference R/2019/027. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SpacetourerBCM software | Low | R/2026/156 | |
| Berlingo, Dispatch, SpacetourerCitroen Spacetourer (K0) Berlingo (K9) IVI software via OTA update | Low | R/2026/009 | |
| Dispatch, SpacetourerCitroen Dispatch/Spacetourer low in-use performance ratio ECM s/w | Low | R/2025/500 | |
| Dispatch, SpacetourerCitroën Spacetourer/Dispatch(K0) rear brake discs | Urgent | R/2025/414 | |
| Berlingo, C3, C3 Aircross, C4 and 5 moreOn board diagnostics | Low | R/2025/346 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2019/009 on 14 Jan 2019, for the steering column universal joint clamp may be incorrectly fitted to the steering column. The one launched after it was R/2019/029 on 1 Feb 2019, for under certain driving conditions the air conditioning compressor pulley could break. You can also see every Citroën recall, all recalls launched in 2019 and suspension recalls across every make.
Source: DVSA recall R/2019/027, launched 1 February 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.