Citroën C5 Aircross Recall R/2021/040: The Welding Of The Individual Components Of The Towbar Might Not Meet The Correct…, Who Is Affected And What To Do
- Low
- How serious
- 21 Jan 2021
- Launched
- 13
- vehicles in the UK
- HMS
- Manufacturer’s campaign code
Citroën recalled C5 Aircross vehicles built between 10 September 2020 and 21 December 2020. The welding of some components to the towbar assembly may not meet specification. The recall notice describes the fix as: the replacement of the towbar. You won't usually pay for it.1
What’s Wrong
The welding of some components to the towbar assembly may not meet specification.
DVSA's Original Wording
Concern: THE WELDING OF THE INDIVIDUAL COMPONENTS OF THE TOWBAR MIGHT NOT MEET THE CORRECT SPECIFICATION Defect: The welding of some components to the towbar assembly may not meet specification. Remedy: The replacement of the towbar.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the welding of the individual components of the towbar might not meet the correct specification.
The Fix
The recall notice describes the fix as: the replacement of the towbar.
Are You Affected?
C5 Aircross built between 10 September 2020 and 21 December 2020 may be included. Citroën estimates 13 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code HMS or the DVSA reference R/2021/040. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C5 AircrossBody height sensor | Book soon | R/2026/158 | |
| Berlingo, C5 Aircross, DispatchCitroen Cross carline Fuel injection common rail | Urgent | R/2026/021 | |
| C5 AircrossCitroen C5 Aircross BCM software Stop/Start system | Low | R/2025/417 | |
| C5 AircrossCitroen C5 Aircross traction battery | Urgent | R/2025/381 | |
| Berlingo, C3, C3 Aircross, C4 and 5 moreOn board diagnostics | Low | R/2025/346 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2020/327 on 20 Jan 2021, for the brake vacuum pump may be affected by material detaching from the timing belt. The one launched after it was R/2021/012 on 22 Jan 2021, for affected vehicles are not fully compliant to european regulation (165/2014+ EU799/2016)…. You can also see every Citroën recall, the Citroën C5 Aircross recall history and all recalls launched in 2021.
Source: DVSA recall R/2021/040, launched 21 January 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.