Citroën C5 Aircross Recall R/2021/076: The Welding Of The Individual Components Of The Towbar Might Not Meet The Correct…, Who Is Affected And What To Do
- Low
- How serious
- 5 Mar 2021
- Launched
- 23
- vehicles in the UK
- HNX
- Manufacturer’s campaign code
Citroën recalled C5 Aircross vehicles built between 21 August 2018 and 4 March 2021. The welding of the individual components of the towbar might not meet the correct specification. The dealer will check the identity label and replace the tow bar if affected. You won't usually pay for it.1
What’s Wrong
The welding of the individual components of the towbar might not meet the correct specification.
DVSA's Original Wording
Concern: THE WELDING OF THE INDIVIDUAL COMPONENTS OF THE TOWBAR MIGHT NOT MEET THE CORRECT SPECIFICATION Defect: The welding of the individual components of the towbar might not meet the correct specification. Remedy: Check the identity label and replace the tow bar if affected.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the welding of the individual components of the towbar might not meet the correct specification.
The Fix
The dealer will check the identity label and replace the tow bar if affected.
Are You Affected?
C5 Aircross built between 21 August 2018 and 4 March 2021 may be included. Citroën estimates 23 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code HNX or the DVSA reference R/2021/076. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C5 AircrossBody height sensor | Book soon | R/2026/158 | |
| Berlingo, C5 Aircross, DispatchCitroen Cross carline Fuel injection common rail | Urgent | R/2026/021 | |
| C5 AircrossCitroen C5 Aircross BCM software Stop/Start system | Low | R/2025/417 | |
| C5 AircrossCitroen C5 Aircross traction battery | Urgent | R/2025/381 | |
| Berlingo, C3, C3 Aircross, C4 and 5 moreOn board diagnostics | Low | R/2025/346 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2021/012 on 22 Jan 2021, for affected vehicles are not fully compliant to european regulation (165/2014+ EU799/2016)…. The one launched after it was R/2021/141 on 14 Apr 2021, for the wheel bolts may have an incomplete thread. You can also see every Citroën recall, the Citroën C5 Aircross recall history and all recalls launched in 2021.
Source: DVSA recall R/2021/076, launched 5 March 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.