Citroën C5 Aircross, DS7 Crossback Recall R/2022/234: The Engine Management Software Calibration Could Be Incorrect, Who Is Affected And What To Do
- Urgent
- How serious
- 26 Jul 2022
- Launched
- 1,323
- vehicles in the UK
- JHH
- Manufacturer’s campaign code
Citroën recalled C5 Aircross, DS7 Crossback vehicles built between 16 May 2018 and 16 June 2020. The engine management software calibration could be incorrect causing engine stall. The recall notice describes the fix as: upload updated engine management software. You won't usually pay for it.1
What’s Wrong
The engine management software calibration could be incorrect causing engine stall.
DVSA's Original Wording
Concern: THE ENGINE MANAGEMENT SOFTWARE CALIBRATION COULD BE INCORRECT. Defect: The engine management software calibration could be incorrect causing engine stall. Remedy: Upload updated engine management software.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the engine management software calibration could be incorrect.
The Fix
The recall notice describes the fix as: upload updated engine management software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
C5 Aircross, DS7 Crossback built between 16 May 2018 and 16 June 2020 may be included. Citroën estimates 1,323 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code JHH or the DVSA reference R/2022/234. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C5 AircrossBody height sensor | Book soon | R/2026/158 | |
| Berlingo, C5 Aircross, DispatchCitroen Cross carline Fuel injection common rail | Urgent | R/2026/021 | |
| C5 AircrossCitroen C5 Aircross BCM software Stop/Start system | Low | R/2025/417 | |
| C5 AircrossCitroen C5 Aircross traction battery | Urgent | R/2025/381 | |
| Berlingo, C3, C3 Aircross, C4 and 5 moreOn board diagnostics | Low | R/2025/346 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2022/230 on 25 Jul 2022, for the rear hub bearing locating bolts may be incorrectly tightened. The one launched after it was R/2022/242 on 8 Aug 2022, for the efficiency of the handbrake and service brake may be compromised. You can also see every Citroën recall, the Citroën C5 Aircross recall history, all recalls launched in 2022 and loss of power recalls across every make.
Source: DVSA recall R/2022/234, launched 26 July 2022. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.