Citroën Relay Recall R/2025/340: Front Camera Software, Who Is Affected And What To Do
- Urgent
- How serious
- 18 Aug 2025
- Launched
- 797
- vehicles in the UK
- NW7-251210EE
- Manufacturer’s campaign code
Citroën recalled Relay vehicles built between 17 September 2024 and 11 March 2025. The Automatic Emergency Brake (AEB) function may remain deactivated in a specific use case. The dealer will update the Front Camera software to ensure correct activation / deactivation of the AEB system. You won't usually pay for it.1
What’s Wrong
The Automatic Emergency Brake (AEB) function may remain deactivated in a specific use case.
DVSA's Original Wording
Concern: Front Camera Software. Defect: On affected vehicles the Automatic Emergency Brake (AEB) function may remain deactivated in a specific use case. Remedy: Update the Front Camera software to ensure correct activation / deactivation of the AEB system.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: front camera software.
The Fix
The dealer will update the Front Camera software to ensure correct activation / deactivation of the AEB system. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Relay built between 17 September 2024 and 11 March 2025 may be included. Citroën estimates 797 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code NW7-251210EE or the DVSA reference R/2025/340. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| RelayTurn signal detection | Low | R/2026/287 | |
| RelayRelay smart tachograph | Low | R/2026/249 | |
| RelayCitroen Relay fuel pipe leak | Urgent | R/2026/051 | |
| RelayCitroen Relay wrong proxy configuration | Low | R/2025/397 | |
| RelayInstrument panel cluster software | Low | R/2025/183 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2025/311 on 1 Aug 2025, for citroen Dispatch (K0) lower control arm bushing. The one launched after it was R/2025/346 on 18 Aug 2025, for on board diagnostics. You can also see every Citroën recall, all recalls launched in 2025 and brake recalls across every make.
Source: DVSA recall R/2025/340, launched 18 August 2025. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.