Citroën Relay Recall R/2025/397: Citroen Relay Wrong Proxy Configuration, Who Is Affected And What To Do
- Low
- How serious
- 16 Sep 2025
- Launched
- 13
- vehicles in the UK
- NW8-251274EE
- Manufacturer’s campaign code
Citroën recalled Relay vehicles built between 3 December 2024 and 11 February 2025. Some vehicles may have an incorrect speed limitation value displayed on the instrument cluster due to a wrong configuration. The dealer will update the configuration in the body control module. You won't usually pay for it.1
What’s Wrong
Some vehicles may have an incorrect speed limitation value displayed on the instrument cluster due to a wrong configuration.
DVSA's Original Wording
Concern: Citroen Relay Wrong Proxy Configuration. Defect: Affected vehicles may have an incorrect speed limitation value displayed on the instrument cluster due to a wrong configuration. Remedy: Update the configuration in the body control module.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: citroen Relay wrong proxy configuration.
The Fix
The dealer will update the configuration in the body control module.
Are You Affected?
Relay built between 3 December 2024 and 11 February 2025 may be included. Citroën estimates 13 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code NW8-251274EE or the DVSA reference R/2025/397. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| RelayTurn signal detection | Low | R/2026/287 | |
| RelayRelay smart tachograph | Low | R/2026/249 | |
| RelayCitroen Relay fuel pipe leak | Urgent | R/2026/051 | |
| RelayFront camera software | Urgent | R/2025/340 | |
| RelayInstrument panel cluster software | Low | R/2025/183 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2025/381 on 8 Sep 2025, for citroen C5 Aircross traction battery. The one launched after it was R/2025/414 on 29 Sep 2025, for citroën Spacetourer/Dispatch(K0) rear brake discs. You can also see every Citroën recall and all recalls launched in 2025.
Source: DVSA recall R/2025/397, launched 16 September 2025. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.