Citroën Relay Recall R/2024/373: Citroen Relay (X250) Wrong Weight Values On Manufacturer Plate, Who Is Affected And What To Do
- Low
- How serious
- 25 Sep 2024
- Launched
- 11
- vehicles in the UK
- NH5-241844EE
- Manufacturer’s campaign code
Citroën recalled Relay vehicles built between 26 March 2024 and 18 July 2024. Some vehicles may have been fitted with a metal Manufacturer plate located in the engine compartment that shows the wrong weight values. The dealer will check and replace the metal Manufacturer plate. You won't usually pay for it.1
What’s Wrong
Some vehicles may have been fitted with a metal Manufacturer plate located in the engine compartment that shows the wrong weight values. This can lead to a non-compliance to regulatory requirements.
DVSA's Original Wording
Concern: Citroen Relay (X250) Wrong weight values on manufacturer plate Defect: Affected vehicles may have been fitted with a metal Manufacturer plate located in the engine compartment that shows the wrong weight values. This can lead to a non-compliance to regulatory requirements. Remedy: Check and replace the metal Manufacturer plate.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could lead to a non-compliance to regulatory requirements.
The Fix
The dealer will check and replace the metal Manufacturer plate.
Are You Affected?
Relay built between 26 March 2024 and 18 July 2024 may be included. Citroën estimates 11 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code NH5-241844EE or the DVSA reference R/2024/373. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| RelayTurn signal detection | Low | R/2026/287 | |
| RelayRelay smart tachograph | Low | R/2026/249 | |
| RelayCitroen Relay fuel pipe leak | Urgent | R/2026/051 | |
| RelayCitroen Relay wrong proxy configuration | Low | R/2025/397 | |
| RelayFront camera software | Urgent | R/2025/340 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2024/315 on 5 Aug 2024, for citroen Dispatch (K0) rear springs. The one launched after it was R/2024/384 on 4 Oct 2024, for citroen Relay (X250) Rear view camera. You can also see every Citroën recall and all recalls launched in 2024.
Source: DVSA recall R/2024/373, launched 25 September 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.