DS DS3 Crossback, DS7 Crossback Recall R/2024/487: dS Automobiles DS3 DS7 Radio Software Via OTA Update, Who Is Affected And What To Do
- Urgent
- How serious
- 6 Dec 2024
- Launched
- 34
- vehicles in the UK
- NB8-241343EE
- Manufacturer’s campaign code
DS recalled DS3 Crossback, DS7 Crossback vehicles built between 9 June 2023 and 18 May 2024. The Advanced Driver Assistance System (ADAS) functionality may not meet regulatory requirements and the Active Emergency Brake (AEB) and Lane Keep Assist (LKA) can inadvertently be deactivated by a long press of the ADAS button on the radio. The dealer will update the radio software by an Over-The-Air update which will be remotely checked as successfully installed. You won't usually pay for it.1
What’s Wrong
The Advanced Driver Assistance System (ADAS) functionality may not meet regulatory requirements and the Active Emergency Brake (AEB) and Lane Keep Assist (LKA) can inadvertently be deactivated by a long press of the ADAS button on the radio.
DVSA's Original Wording
Concern: DS Automobiles DS3 DS7 Radio software via OTA update Defect: On affected vehicles the Advanced Driver Assistance System (ADAS) functionality may not meet regulatory requirements and the Active Emergency Brake (AEB) and Lane Keep Assist (LKA) can inadvertently be deactivated by a long press of the ADAS button on the radio. Remedy: On the affected vehicles the radio software will be updated by an Over-The-Air update which will be remotely checked as successfully installed.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: dS automobiles DS3 DS7 radio software via OTA update.
The Fix
The dealer will update the radio software by an Over-The-Air update which will be remotely checked as successfully installed. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
DS3 Crossback, DS7 Crossback built between 9 June 2023 and 18 May 2024 may be included. DS estimates 34 vehicles in the UK. Enter your registration to check, then confirm by VIN with DS, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with DS.
- Book with any franchised DS dealer, quoting the campaign code NB8-241343EE or the DVSA reference R/2024/487. See how to get a DS recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| DS3 CrossbackBCM software missing telltale if LKA unavailable | Low | R/2026/185 | |
| DS3 CrossbackAlternator protection | Urgent | R/2026/102 | |
| DS3 CrossbackDS automobiles DS3 Crossback ESC software | Book soon | R/2025/454 | |
| DS7 CrossbackDS DS7 Crossback BCM software Stop/Start system | Low | R/2025/418 | |
| DS7 CrossbackDS DS7 Crossback traction battery | Urgent | R/2025/383 |
This is one of 32 DS recalls in DVSA’s data. The DS recall launched before it was R/2024/422 on 23 Oct 2024, for dS DS7 Crossback steering wheel calibration. The one launched after it was R/2024/488 on 6 Dec 2024, for dS automobiles DS7 Crossback rear axle adjustment rod. You can also see every DS recall, all recalls launched in 2024 and brake recalls across every make.
Source: DVSA recall R/2024/487, launched 6 December 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.