Ford Transit Custom Recall R/2024/220: Power Steering Control Module (PSCM) Software Update, Who Is Affected And What To Do
- Urgent
- How serious
- 22 May 2024
- Launched
- 13,177
- vehicles in the UK
- 24C10
- Manufacturer’s campaign code
Ford recalled Transit Custom vehicles built between 22 July 2023 and 16 May 2024. Transit Custom vehicles that might have been loaded with the incorrect software for the Power Steering Control Module (PSCM) during the manufacturing process. The recall notice describes the fix as: the Ford Dealer will update the software to the latest level in order to restore full functionality. You won't usually pay for it.1
What’s Wrong
Transit Custom vehicles that might have been loaded with the incorrect software for the Power Steering Control Module (PSCM) during the manufacturing process. Having the incorrect software could lead to the Lane Change Warning Assist (LCWA) to not work as intended.
DVSA's Original Wording
Concern: 24C10 - Transit Custom - Power Steering Control Module (PSCM) software update Defect: Transit Custom vehicles that might have been loaded with the incorrect software for the Power Steering Control Module (PSCM) during the manufacturing process. Having the incorrect software could lead to the Lane Change Warning Assist (LCWA) to not work as intended. Remedy: The Ford Dealer will update the software to the latest level in order to restore full functionality.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could lead to the Lane Change Warning Assist (LCWA) to not work as intended.
The Fix
The recall notice describes the fix as: the Ford Dealer will update the software to the latest level in order to restore full functionality. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Transit Custom built between 22 July 2023 and 16 May 2024 may be included. Ford estimates 13,177 vehicles in the UK. Enter your registration to check, then confirm by VIN with Ford, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Ford.
- Book with any franchised Ford dealer, quoting the campaign code 24C10 or the DVSA reference R/2024/220. See how to get a Ford recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Transit CustomPotential touch condition between bulkhead bolt and fuel tank | Urgent | R/2026/365 | |
| Tourneo Custom, Transit, Transit CustomAutomatic transmission snap ring | Low | R/2026/306 | |
| Transit CustomSeatbelt fraying | Urgent | R/2026/261 | |
| Kuga, Mach-E, Transit, Transit Courier and 1 moreUnintended high beam behaviour: compliance | Book soon | R/2026/268 | |
| Tourneo Custom, Transit CustomWiper Motor | Book soon | R/2026/258 |
This is one of 378 Ford recalls in DVSA’s data. The Ford recall launched before it was R/2024/214 on 16 May 2024, for courier hand brake wiring. The one launched after it was R/2026/076 on 23 May 2024, for brake hose leak. You can also see every Ford recall, the Ford Transit Custom recall history, all recalls launched in 2024 and software recalls across every make.
Source: DVSA recall R/2024/220, launched 22 May 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.