Ford Kuga Recall R/2025/162: Powertrain Control Module Software Update, Who Is Affected And What To Do
- Urgent
- How serious
- 30 Apr 2025
- Launched
- 15
- vehicles in the UK
- 25S16
- Manufacturer’s campaign code
Ford recalled Kuga vehicles built between 28 February 2020 and 9 September 2022. Software from a previous recall may not have been installed correctly. The dealer will update and verify the software. You won't usually pay for it.1
What’s Wrong
Software from a previous recall may not have been installed correctly. Vehicles may have Hybrid Powertrain Control Module (HPCM) software that can result in a forced neutral condition while driving.
DVSA's Original Wording
Concern: 25S16 Kuga PHEV - Powertrain Control Module Software Update Defect: On affected vehicles software from a previous recall may not have been installed correctly. Vehicles may have Hybrid Powertrain Control Module (HPCM) software that can result in a forced neutral condition while driving. Remedy: Update and verify the software.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could result in a forced neutral condition while driving.
The Fix
The dealer will update and verify the software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Kuga built between 28 February 2020 and 9 September 2022 may be included. Ford estimates 15 vehicles in the UK. Enter your registration to check, then confirm by VIN with Ford, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Ford.
- Book with any franchised Ford dealer, quoting the campaign code 25S16 or the DVSA reference R/2025/162. See how to get a Ford recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Kuga, Mach-ETraffic sign recognition (TSR) unexpected activation / deactivation | Low | R/2026/366 | |
| KugaEDS wiring touch | Urgent | R/2026/355 | |
| Kuga, RangerPotential exhaust gas recirculation valve failure | Urgent | R/2026/160 | |
| Kuga, Mach-E, Transit, Transit Courier and 1 moreUnintended high beam behaviour: compliance | Book soon | R/2026/268 | |
| Focus, Kuga, Tourneo Connect, Transit Connect and 1 moreDiesel DV-Neo engine coolant pump update | Urgent | R/2026/237 |
This is one of 378 Ford recalls in DVSA’s data. The Ford recall launched before it was R/2025/161 on 30 Apr 2025, for high voltage battery control module update. The one launched after it was R/2025/163 on 9 May 2025, for powertrain control module (PCM) software update. You can also see every Ford recall, the Ford Kuga recall history, all recalls launched in 2025 and high-voltage battery recalls across every make.
Source: DVSA recall R/2025/162, launched 30 April 2025. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.