Jaguar XJ Recall R/2017/195: sRS Did Not Deploy Airbags As Intended, Who Is Affected And What To Do
- Urgent
- How serious
- 31 Jul 2017
- Launched
- 2,109
- vehicles in the UK
- H034
- Manufacturer’s campaign code
Jaguar recalled XJ vehicles built between 30 June 2009 and 22 September 2010. When connected to Jaguar Land Rover,s Symptom Driven Diagnostics (SDD) device and an update is unsuccessfully undertaken the calibration may default to a pre-set condition. The recall notice describes the fix as: that are likely to be affected and update the RCM with the latest software. You won't usually pay for it.1
What’s Wrong
When connected to Jaguar Land Rover,s Symptom Driven Diagnostics (SDD) device and an update is unsuccessfully undertaken the calibration may default to a pre-set condition. In the event of a frontal impact of a sufficient severity to require the Supplementary Restraint System (SRS) to deploy the front airbags the airbags will deploy but at impact thresholds that exceed those which provide the required occupant protection. Failure of the airbags to deploy as required can lead to increased injuries to the occupants.
DVSA's Original Wording
Concern: SRS DID NOT DEPLOY AIRBAGS AS INTENDED Defect: When connected to Jaguar Land Rover�s Symptom Driven Diagnostics (SDD) device and an update is unsuccessfully undertaken the calibration may default to a pre-set condition. In the event of a frontal impact of a sufficient severity to require the Supplementary Restraint System (SRS) to deploy the front airbags the airbags will deploy but at impact thresholds that exceed those which provide the required occupant protection. Failure of the airbags to deploy as required can lead to increased injuries to the occupants. Remedy: Recall the vehicles that are likely to be affected and update the RCM with the latest software.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could lead to increased injuries to the occupants.
The Fix
The recall notice describes the fix as: that are likely to be affected and update the RCM with the latest software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
XJ built between 30 June 2009 and 22 September 2010 may be included. Jaguar estimates 2,109 vehicles in the UK. Enter your registration to check, then confirm by VIN with Jaguar, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Jaguar.
- Book with any franchised Jaguar dealer, quoting the campaign code H034 or the DVSA reference R/2017/195. See how to get a Jaguar recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| F Type, F-Pace, XE, XF and 1 moreSecurity Guidance | Low | R/2025/488 | |
| XJFront air bags may not deploy when required | Urgent | R/2020/261 | |
| F Type, F-Pace, XJThe crankshaft pulley retaining bolt may fracture | Low | R/2019/014 | |
| F-Pace, XE, XF, XJInstrument cluster may intermittently go blank | Low | R/2017/291 | |
| XJPassenger airbag may not deploy | Urgent | R/2016/305 |
This is one of 104 Jaguar recalls in DVSA’s data. The Jaguar recall launched before it was R/2017/154 on 1 Jun 2017, for no occupancy detection mat fitted in front passenger seat. The one launched after it was R/2017/197 on 31 Jul 2017, for side curtain airbag may not deploy. You can also see every Jaguar recall, all recalls launched in 2017 and airbag recalls across every make.
Source: DVSA recall R/2017/195, launched 31 July 2017. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.