Jaguar F-Pace Recall R/2023/292: On Affected Plug-in Hybrid Electric Vehicles (PHEV) It Is Possible That The Internal…, Who Is Affected And What To Do
- Urgent
- How serious
- 30 Oct 2023
- Launched
- 690
- vehicles in the UK
- H831
- Manufacturer’s campaign code
Jaguar recalled F-Pace vehicles built between 25 October 2022 and 21 September 2023. On affected Plug-in Hybrid Electric Vehicles (PHEV) it is possible that the internal combustion engine will not start when required. The recall notice describes the fix as: software update to the Powertrain control module. You won't usually pay for it.1
What’s Wrong
On affected Plug-in Hybrid Electric Vehicles (PHEV) it is possible that the internal combustion engine will not start when required. This may occur whilst the vehicle is in motion and the vehicle will operate in Electric Vehicle (EV) Mode only. When the EV system is no longer able to propel the vehicle the vehicle will unexpectedly slow down and no drive is possible.
DVSA's Original Wording
Concern: On affected Plug-in Hybrid Electric Vehicles (PHEV) it is possible that the internal combustion engine will not start when required. This may occur whilst the vehicle is in motion and the vehicle will operate in Electric Vehicle (EV) Mode only. When the EV system is no longer able to propel the vehicle the vehicle will unexpectedly slow down and no drive is possible. Defect: On affected Plug-in Hybrid Electric Vehicles (PHEV) it is possible that the internal combustion engine will not start when required. This may occur whilst the vehicle is in motion and the vehicle will operate in Electric Vehicle (EV) Mode only. When the EV system is no longer able to propel the vehicle the vehicle will unexpectedly slow down and no drive is possible. Remedy: Software update to the Powertrain control module
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: on affected Plug-in Hybrid Electric Vehicles (PHEV) it is possible that the internal combustion engine will not start when required. This may occur whilst the vehicle is in motion and the vehicle will operate in Electric Vehicle (EV) Mode only. When the EV system is no longer able to propel the vehicle the vehicle will unexpectedly slow down and no drive is possible.
The Fix
The recall notice describes the fix as: software update to the Powertrain control module. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
F-Pace built between 25 October 2022 and 21 September 2023 may be included. Jaguar estimates 690 vehicles in the UK. Enter your registration to check, then confirm by VIN with Jaguar, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Jaguar.
- Book with any franchised Jaguar dealer, quoting the campaign code H831 or the DVSA reference R/2023/292. See how to get a Jaguar recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| F-PaceD6 idler pulley clash | Low | R/2026/273 | |
| E-Pace, F-PaceE-PACE F-PACE defender discovery sport range rover evoque and range rover velar PHEV traction battery fire risk | Urgent | R/2025/555 | |
| F Type, F-Pace, XE, XF and 1 moreSecurity Guidance | Low | R/2025/488 | |
| F-PaceD4 turbo oil feed pipe leak: incorrectly repaired | Low | R/2025/179 | |
| F-PaceD6 and AJ20-P6 engine oil filter housing cracked | Urgent | R/2024/254 |
This is one of 104 Jaguar recalls in DVSA’s data. The Jaguar recall launched before it was R/2023/227 on 12 Oct 2023, for on affected I-PACE vehicles without heated front windscreen the High Voltage Coolant…. The one launched after it was R/2023/297 on 31 Oct 2023, for jaguar I-PACE high voltage battery pack fire or smoke: incorrectly repaired. You can also see every Jaguar recall, the Jaguar F-Pace recall history, all recalls launched in 2023 and high-voltage battery recalls across every make.
Source: DVSA recall R/2023/292, launched 30 October 2023. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.