Jaguar I-Pace Recall R/2023/297: Jaguar I-PACE High Voltage Battery Pack Fire Or Smoke: Incorrectly Repaired, Who Is Affected And What To Do
- Urgent
- How serious
- 31 Oct 2023
- Launched
- 374
- vehicles in the UK
- H459 H471
- Manufacturer’s campaign code
Jaguar recalled I-Pace vehicles built between 28 August 2017 and 6 June 2023. Recall R/2023/154 has been incorrectly completed. The recall notice describes the fix as: will receive an update to the Battery Energy Control Module (BECM) software that will monitor the battery pack assembly operational status. You won't usually pay for it.1
What’s Wrong
Recall R/2023/154 has been incorrectly completed. As a result the correct software was not downloaded to the vehicles concerned. Incorrectly repaired vehicles will continue to have a risk of vehicle thermal overload condition.
DVSA's Original Wording
Concern: Jaguar I-PACE High Voltage Battery Pack Fire or Smoke - Incorrectly Repaired Defect: On certain vehicles recall R/2023/154 has been incorrectly completed. As a result the correct software was not downloaded to the vehicles concerned. Incorrectly repaired vehicles will continue to have a risk of vehicle thermal overload condition. Remedy: Vehicles will receive an update to the Battery Energy Control Module (BECM) software that will monitor the battery pack assembly operational status.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: jaguar I-PACE high voltage battery pack fire or smoke: incorrectly repaired.
The Fix
The recall notice describes the fix as: will receive an update to the Battery Energy Control Module (BECM) software that will monitor the battery pack assembly operational status. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
I-Pace built between 28 August 2017 and 6 June 2023 may be included. Jaguar estimates 374 vehicles in the UK. Enter your registration to check, then confirm by VIN with Jaguar, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Jaguar.
- Book with any franchised Jaguar dealer, quoting the campaign code H459 H471 or the DVSA reference R/2023/297. See how to get a Jaguar recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| I-PaceTo 2021 model year jaguar I-PACE battery fire or smoke | Urgent | R/2026/052 | |
| I-PaceElevated Risk | Urgent | R/2024/120 | |
| I-PaceI-PACE High Voltage battery loose busbar fixings | Urgent | R/2024/034 | |
| I-PaceOn affected vehicles a crack may be present in the floor tunnel strengthening panel. Where a crack is present there is risk that the crack may propagate which may impact the seat anchorage structural performance | Low | R/2024/023 | |
| I-PaceOn affected I-PACE vehicles without heated front windscreen the High Voltage Coolant Heater (HVCH) can fail to operate and will not provide windscreen defrosting capability | Urgent | R/2023/227 |
This is one of 104 Jaguar recalls in DVSA’s data. The Jaguar recall launched before it was R/2023/292 on 30 Oct 2023, for on affected Plug-in Hybrid Electric Vehicles (PHEV) it is possible that the internal…. The one launched after it was R/2024/023 on 7 Feb 2024, for on affected vehicles a crack may be present in the floor tunnel strengthening panel. Where…. You can also see every Jaguar recall, all recalls launched in 2023 and high-voltage battery recalls across every make.
Source: DVSA recall R/2023/297, launched 31 October 2023. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.