Jaguar I-Pace Recall R/2024/023: On Affected Vehicles A Crack May Be Present In The Floor Tunnel Strengthening Panel. Where…, Who Is Affected And What To Do
- Low
- How serious
- 7 Feb 2024
- Launched
- 70
- vehicles in the UK
- H462
- Manufacturer’s campaign code
Jaguar recalled I-Pace vehicles built between 19 September 2023 and 20 October 2023. A crack may be present in the floor tunnel strengthening panel. The recall notice describes the fix as: drilling a hole at either end of the crack and installation of an additional aluminium plate if a crack is present. You won't usually pay for it.1
What’s Wrong
A crack may be present in the floor tunnel strengthening panel. Where a crack is present there is risk that the crack may propagate which may impact the seat anchorage structural performance.
DVSA's Original Wording
Concern: On affected vehicles a crack may be present in the floor tunnel strengthening panel. Where a crack is present there is risk that the crack may propagate which may impact the seat anchorage structural performance. Defect: On affected vehicles a crack may be present in the floor tunnel strengthening panel. Where a crack is present there is risk that the crack may propagate which may impact the seat anchorage structural performance. Remedy: Drilling a hole at either end of the crack and installation of an additional aluminium plate if a crack is present.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: on affected vehicles a crack may be present in the floor tunnel strengthening panel. Where a crack is present there is risk that the crack may propagate which may impact the seat anchorage structural performance.
The Fix
The recall notice describes the fix as: drilling a hole at either end of the crack and installation of an additional aluminium plate if a crack is present.
Are You Affected?
I-Pace built between 19 September 2023 and 20 October 2023 may be included. Jaguar estimates 70 vehicles in the UK. Enter your registration to check, then confirm by VIN with Jaguar, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Jaguar.
- Book with any franchised Jaguar dealer, quoting the campaign code H462 or the DVSA reference R/2024/023. See how to get a Jaguar recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| I-PaceTo 2021 model year jaguar I-PACE battery fire or smoke | Urgent | R/2026/052 | |
| I-PaceElevated Risk | Urgent | R/2024/120 | |
| I-PaceI-PACE High Voltage battery loose busbar fixings | Urgent | R/2024/034 | |
| I-PaceJaguar I-PACE high voltage battery pack fire or smoke: incorrectly repaired | Urgent | R/2023/297 | |
| I-PaceOn affected I-PACE vehicles without heated front windscreen the High Voltage Coolant Heater (HVCH) can fail to operate and will not provide windscreen defrosting capability | Urgent | R/2023/227 |
This is one of 104 Jaguar recalls in DVSA’s data. The Jaguar recall launched before it was R/2023/297 on 31 Oct 2023, for jaguar I-PACE high voltage battery pack fire or smoke: incorrectly repaired. The one launched after it was R/2024/034 on 20 Mar 2024, for i-PACE High Voltage battery loose busbar fixings. You can also see every Jaguar recall and all recalls launched in 2024.
Source: DVSA recall R/2024/023, launched 7 February 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.