Jaguar I-Pace Recall R/2024/120: Elevated Risk, Who Is Affected And What To Do
- Urgent
- How serious
- 15 Apr 2024
- Launched
- 264
- vehicles in the UK
- H484
- Manufacturer’s campaign code
Jaguar recalled I-Pace vehicles built between 16 February 2018 and 26 September 2019. The traction battery packs which contain cells manufactured on or before 31 May 2018 are exposed to multiple technical issues that have shown to contribute to an elevated risk of thermal overload. The dealer will replace the traction battery pack with a new pack or the vehicle will be re-acquired from the customer. You won't usually pay for it.1
What’s Wrong
The traction battery packs which contain cells manufactured on or before 31 May 2018 are exposed to multiple technical issues that have shown to contribute to an elevated risk of thermal overload.
DVSA's Original Wording
Concern: I-PACE Traction Battery Thermal Overload - Elevated Risk Defect: On affected vehicles the traction battery packs which contain cells manufactured on or before 31 May 2018 are exposed to multiple technical issues that have shown to contribute to an elevated risk of thermal overload. Remedy: The traction battery pack will be replaced with a new pack or the vehicle will be re-acquired from the customer.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: elevated Risk.
The Fix
The dealer will replace the traction battery pack with a new pack or the vehicle will be re-acquired from the customer.
Are You Affected?
I-Pace built between 16 February 2018 and 26 September 2019 may be included. Jaguar estimates 264 vehicles in the UK. Enter your registration to check, then confirm by VIN with Jaguar, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Jaguar.
- Book with any franchised Jaguar dealer, quoting the campaign code H484 or the DVSA reference R/2024/120. See how to get a Jaguar recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| I-PaceTo 2021 model year jaguar I-PACE battery fire or smoke | Urgent | R/2026/052 | |
| I-PaceI-PACE High Voltage battery loose busbar fixings | Urgent | R/2024/034 | |
| I-PaceOn affected vehicles a crack may be present in the floor tunnel strengthening panel. Where a crack is present there is risk that the crack may propagate which may impact the seat anchorage structural performance | Low | R/2024/023 | |
| I-PaceJaguar I-PACE high voltage battery pack fire or smoke: incorrectly repaired | Urgent | R/2023/297 | |
| I-PaceOn affected I-PACE vehicles without heated front windscreen the High Voltage Coolant Heater (HVCH) can fail to operate and will not provide windscreen defrosting capability | Urgent | R/2023/227 |
This is one of 104 Jaguar recalls in DVSA’s data. The Jaguar recall launched before it was R/2024/034 on 20 Mar 2024, for i-PACE High Voltage battery loose busbar fixings. The one launched after it was R/2024/207 on 7 Jun 2024, for d4 turbo oil feed pipe leak. You can also see every Jaguar recall, all recalls launched in 2024 and high-voltage battery recalls across every make.
Source: DVSA recall R/2024/120, launched 15 April 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.