Mercedes-Benz C Class, E Class, SL Class Recall R/2017/073: Loss Of Power Steering Support, Who Is Affected And What To Do
- Urgent
- How serious
- 20 Feb 2017
- Launched
- 14
- vehicles in the UK
- SRPC1704
- Manufacturer’s campaign code
Mercedes-Benz recalled C Class, E Class, SL Class vehicles. The pins within the electric power assisted steering control unit may not have been contact welded correctly. The dealer will replace electric power assisted steering. You won't usually pay for it.1
What’s Wrong
The pins within the electric power assisted steering control unit may not have been contact welded correctly. This can result in an open circuit which will lead to a loss of power steering assistance and possible loss of control of the vehicle.
DVSA's Original Wording
Concern: LOSS OF POWER STEERING SUPPORT Defect: It has been identified that the pins within the electric power assisted steering control unit may not have been contact welded correctly. This can result in an open circuit which will lead to a loss of power steering assistance and possible loss of control of the vehicle. Remedy: Recall all affected vehicles and replace electric power assisted steering.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could result in an open circuit which will lead to a loss of power steering assistance and possible loss of control of the vehicle.
The Fix
The dealer will replace electric power assisted steering.
Are You Affected?
C Class, E Class, SL Class may be included. Mercedes-Benz estimates 14 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1704 or the DVSA reference R/2017/073. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CLS, E Class, GLCDrive shaft joint | Low | R/2026/148 | |
| E ClassCoolant pump control software | Low | R/2026/201 | |
| E ClassRouting of transmission wiring harness | Book soon | R/2025/534 | |
| C Class, EQE, GLCBolting of steering coupling | Urgent | R/2025/333 | |
| E ClassGround connection bolting | Urgent | R/2025/155 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2017/008 on 15 Feb 2017, for loss of brake fluid. The one launched after it was R/2017/041 on 13 Mar 2017, for short circuit may occur. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history, all recalls launched in 2017 and loss of power recalls across every make.
Source: DVSA recall R/2017/073, launched 20 February 2017. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.