Mercedes-Benz Sprinter, Vito Recall R/2017/232: Vehicle Control Unit May Not Have Been Correctly Updated, Who Is Affected And What To Do
- Low
- How serious
- 20 Nov 2017
- Launched
- 4
- vehicles in the UK
- SRV1704
- Manufacturer’s campaign code
Mercedes-Benz recalled Sprinter, Vito vehicles built between 1 November 2007 and 29 August 2016. The vehicles electronic control unit (ECU) may have been incorrectly updated. The recall notice describes the fix as: on affected vehicles update the software of the control unit. You won't usually pay for it.1
What’s Wrong
The vehicles electronic control unit (ECU) may have been incorrectly updated. This may affect the operation of systems controlled by the ECU.
DVSA's Original Wording
Concern: VEHICLE CONTROL UNIT MAY NOT HAVE BEEN CORRECTLY UPDATED Defect: The vehicles electronic control unit (ECU) may have been incorrectly updated. This may affect the operation of systems controlled by the ECU Remedy: On affected vehicles update the software of the control unit
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: vehicle control unit may not have been correctly updated.
The Fix
The recall notice describes the fix as: on affected vehicles update the software of the control unit. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Sprinter, Vito built between 1 November 2007 and 29 August 2016 may be included. Mercedes-Benz estimates 4 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV1704 or the DVSA reference R/2017/232. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SprinterWeld seam on rear axle brake mounting flange | Urgent | R/2025/428 | |
| VitoCheck driver's airbag replace if necessary | Urgent | R/2025/239 | |
| VitoCheck driver's airbag replace if necessary | Urgent | R/2025/238 | |
| Sprinter, Sprinter 906On affected vehicles the fuel filter heater may be deactivated. If this happens a fuel gelling may occur at low temperatures and an unexpected loss of propulsion cannot be ruled out | Urgent | R/2023/348 | |
| SprinterMercedes-Benz AG has determined that on certain Sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configuration | Low | R/2023/119 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2017/253 on 26 Oct 2017, for right front seat belt pre-tensioner may not meet specification. The one launched after it was R/2017/299 on 21 Nov 2017, for seatbelt pretensioner may not operate. You can also see every Mercedes-Benz recall and all recalls launched in 2017.
Source: DVSA recall R/2017/232, launched 20 November 2017. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.