Mercedes-Benz E Class Recall R/2017/299: Seatbelt Pretensioner May Not Operate, Who Is Affected And What To Do
- Urgent
- How serious
- 21 Nov 2017
- Launched
- 796
- vehicles in the UK
- SRPC1731
- Manufacturer’s campaign code
Mercedes-Benz recalled E Class vehicles built between 1 August 2016 and 30 April 2017. Due to a deviation in the suppliers production process a specific squib batch may not comply with specifications In the event of an accident during which the left hand seat belt tensioner in the rear is activated the belt may not fully retrain the occupant. The recall notice describes the fix as: on affected vehicles replace the left rear seat belt with a correct version. You won't usually pay for it.1
What’s Wrong
Due to a deviation in the suppliers production process a specific squib batch may not comply with specifications In the event of an accident during which the left hand seat belt tensioner in the rear is activated the belt may not fully retrain the occupant.
DVSA's Original Wording
Concern: SEATBELT PRETENSIONER MAY NOT OPERATE Defect: Due to a deviation in the suppliers production process a specific squib batch may not comply with specifications In the event of an accident during which the left hand seat belt tensioner in the rear is activated the belt may not fully retrain the occupant. Remedy: On affected vehicles replace the left rear seat belt with a correct version.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: seatbelt pretensioner may not operate.
The Fix
The recall notice describes the fix as: on affected vehicles replace the left rear seat belt with a correct version.
Are You Affected?
E Class built between 1 August 2016 and 30 April 2017 may be included. Mercedes-Benz estimates 796 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1731 or the DVSA reference R/2017/299. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CLS, E Class, GLCDrive shaft joint | Low | R/2026/148 | |
| E ClassCoolant pump control software | Low | R/2026/201 | |
| E ClassRouting of transmission wiring harness | Book soon | R/2025/534 | |
| E ClassGround connection bolting | Urgent | R/2025/155 | |
| E ClassWelding of rear axle carrier | Book soon | R/2024/502 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2017/232 on 20 Nov 2017, for vehicle control unit may not have been correctly updated. The one launched after it was R/2017/301 on 21 Nov 2017, for axle mounting may break. You can also see every Mercedes-Benz recall, all recalls launched in 2017 and seat belt recalls across every make.
Source: DVSA recall R/2017/299, launched 21 November 2017. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.