Mercedes-Benz E Class Recall R/2018/169: Fault In Navigation Software, Who Is Affected And What To Do
- Low
- How serious
- 29 Aug 2018
- Launched
- 6
- vehicles in the UK
- SRPC1823
- Manufacturer’s campaign code
Mercedes-Benz recalled E Class vehicles built between 1 February 2017 and 31 January 2018. There is a fault in the navigation software on certain E-Class (213) Cars that have SD card navigation. The dealer will update the software of the navigation system on affected vehicles. You won't usually pay for it.1
What’s Wrong
There is a fault in the navigation software on certain E-Class (213) Cars that have SD card navigation.
DVSA's Original Wording
Concern: FAULT IN NAVIGATION SOFTWARE Defect: There is a fault in the navigation software on certain E-Class (213) Cars that have SD card navigation. Remedy: Update the software of the navigation system on affected vehicles.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: fault in navigation software.
The Fix
The dealer will update the software of the navigation system on affected vehicles. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
E Class built between 1 February 2017 and 31 January 2018 may be included. Mercedes-Benz estimates 6 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1823 or the DVSA reference R/2018/169. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CLS, E Class, GLCDrive shaft joint | Low | R/2026/148 | |
| E ClassCoolant pump control software | Low | R/2026/201 | |
| E ClassRouting of transmission wiring harness | Book soon | R/2025/534 | |
| E ClassGround connection bolting | Urgent | R/2025/155 | |
| E ClassWelding of rear axle carrier | Book soon | R/2024/502 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2018/206 on 24 Aug 2018, for oil foam may develop in the active curve system oil reservoir. The one launched after it was R/2018/221 on 10 Sep 2018, for two nuts attaching the busbars within the prefuse box in the trunk may not have been…. You can also see every Mercedes-Benz recall, all recalls launched in 2018 and software recalls across every make.
Source: DVSA recall R/2018/169, launched 29 August 2018. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.