Mercedes-Benz E Class Recall R/2018/308: The Air Conditioner Housing May Possibly Not Have Been Installed According To…, Who Is Affected And What To Do
- Urgent
- How serious
- 5 Apr 2019
- Launched
- 5,159
- vehicles in the UK
- SRPC1843
- Manufacturer’s campaign code
Mercedes-Benz recalled E Class vehicles built between 1 November 2015 and 30 November 2016. The airbag control unit may be damaged. The dealer will replace the air bag control unit on affected vehicles. You won't usually pay for it.1
What’s Wrong
The airbag control unit may be damaged.
DVSA's Original Wording
Concern: THE AIR CONDITIONER HOUSING MAY POSSIBLY NOT HAVE BEEN INSTALLED ACCORDING TO SPECIFICATION Defect: The airbag control unit may be damaged. Remedy: Replace the air bag control unit on affected vehicles.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the air conditioner housing may possibly not have been installed according to specification.
The Fix
The dealer will replace the air bag control unit on affected vehicles.
Are You Affected?
E Class built between 1 November 2015 and 30 November 2016 may be included. Mercedes-Benz estimates 5,159 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1843 or the DVSA reference R/2018/308. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CLS, E Class, GLCDrive shaft joint | Low | R/2026/148 | |
| E ClassCoolant pump control software | Low | R/2026/201 | |
| E ClassRouting of transmission wiring harness | Book soon | R/2025/534 | |
| E ClassGround connection bolting | Urgent | R/2025/155 | |
| E ClassWelding of rear axle carrier | Book soon | R/2024/502 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2019/097 on 1 Apr 2019, for the locknuts securing the airbag might be insufficiently tightened. The one launched after it was R/2019/100 on 5 Apr 2019, for right spoiler on rear door might not have been mounted according to specification. You can also see every Mercedes-Benz recall, all recalls launched in 2019 and airbag recalls across every make.
Source: DVSA recall R/2018/308, launched 5 April 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.