Mercedes-Benz X Class Recall R/2019/144: Incorrect Mounting Instructions Supplied For Retrofitting A Trailer Coupling, Who Is Affected And What To Do
- Low
- How serious
- 14 Jun 2019
- Launched
- 2,324
- vehicles in the UK
- SRV1904
- Manufacturer’s campaign code
Mercedes-Benz recalled X Class vehicles built between 6 November 2017 and 18 January 2019. Incorrect specified tightening torque for the mounting screws of a cross member to be installed in conjunction with towbar fitment. The dealer will replace mounting bolts on the trailer coupling if already fitted. You won't usually pay for it.1
What’s Wrong
Incorrect specified tightening torque for the mounting screws of a cross member to be installed in conjunction with towbar fitment.
DVSA's Original Wording
Concern: INCORRECT MOUNTING INSTRUCTIONS SUPPLIED FOR RETROFITTING A TRAILER COUPLING Defect: Incorrect specified tightening torque for the mounting screws of a cross member to be installed in conjunction with towbar fitment. Remedy: Mounting bolts on the trailer coupling are to be replaced if already fitted. Instructions to be updated on supplied kits.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: incorrect mounting instructions supplied for retrofitting a trailer coupling.
The Fix
The dealer will replace mounting bolts on the trailer coupling if already fitted.
Are You Affected?
X Class built between 6 November 2017 and 18 January 2019 may be included. Mercedes-Benz estimates 2,324 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV1904 or the DVSA reference R/2019/144. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| X ClassOn affected vehicles due to a potential error in the press-fitting process during production a leak at the radial shaft seals of the rear axle could occur and allow oil to enter the parking brake drum | Urgent | R/2023/191 | |
| X ClassOn certain vehicles the glass of the canopy rear window could break | Low | R/2022/155 | |
| X ClassThe return pipe of the oil cooler could chafe on the front axle cross member | Book soon | R/2021/385 | |
| X ClassThe function of the child safety lock on the rear doors in combination with the super lock function cannot always be ensured | Book soon | R/2020/270 | |
| X ClassPotential leakage and gradual loss of fluid from the hydraulic steering system may occur | Urgent | R/2020/258 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2019/101 on 8 May 2019, for the electrical contact of the tail lamps might be impaired. The one launched after it was R/2019/163 on 14 Jun 2019, for the maximum permissible roof load of 150 kg is not documented in the operating manual. You can also see every Mercedes-Benz recall and all recalls launched in 2019.
Source: DVSA recall R/2019/144, launched 14 June 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.