Mercedes-Benz X Class Recall R/2023/191: On Affected Vehicles Due To A Potential Error In The Press-fitting Process During…, Who Is Affected And What To Do
- Urgent
- How serious
- 21 Jul 2023
- Launched
- 4,731
- vehicles in the UK
- SRV2304
- Manufacturer’s campaign code
Mercedes-Benz recalled X Class vehicles built between 27 October 2017 and 6 May 2020. Due to a potential error in the press-fitting process during production,a leak at the radial shaft seals of the rear axle could occur and allow oil to enter the parking brake drum. The dealer will replace the radial shaft sealing rings in the rear axle tube and parking brake shoes if contaminated. You won't usually pay for it.1
What’s Wrong
Due to a potential error in the press-fitting process during production,a leak at the radial shaft seals of the rear axle could occur and allow oil to enter the parking brake drum.
DVSA's Original Wording
Concern: On affected vehicles due to a potential error in the press-fitting process during production a leak at the radial shaft seals of the rear axle could occur and allow oil to enter the parking brake drum. Defect: On affected vehicles due to a potential error in the press-fitting process during production�a leak at the radial shaft seals of the rear axle could occur and allow oil to enter the parking brake drum. Remedy: Replace the radial shaft sealing rings in the rear axle tube and parking brake shoes if contaminated
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: on affected vehicles due to a potential error in the press-fitting process during production a leak at the radial shaft seals of the rear axle could occur and allow oil to enter the parking brake drum.
The Fix
The dealer will replace the radial shaft sealing rings in the rear axle tube and parking brake shoes if contaminated.
Are You Affected?
X Class built between 27 October 2017 and 6 May 2020 may be included. Mercedes-Benz estimates 4,731 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV2304 or the DVSA reference R/2023/191. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| X ClassOn certain vehicles the glass of the canopy rear window could break | Low | R/2022/155 | |
| X ClassThe return pipe of the oil cooler could chafe on the front axle cross member | Book soon | R/2021/385 | |
| X ClassThe function of the child safety lock on the rear doors in combination with the super lock function cannot always be ensured | Book soon | R/2020/270 | |
| X ClassPotential leakage and gradual loss of fluid from the hydraulic steering system may occur | Urgent | R/2020/258 | |
| X ClassThe additional function for the trailer stabilization may not have been included as part of the retrofitting of trailer hitches | Low | R/2020/173 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2023/210 on 19 Jul 2023, for on certain vehicles the bolting of the rear seat belt buckles might be fastened with an…. The one launched after it was R/2023/143 on 27 Jul 2023, for on affected vehicles the wheel and brake bleed bolts might not have been tightened with…. You can also see every Mercedes-Benz recall, all recalls launched in 2023 and brake recalls across every make.
Source: DVSA recall R/2023/191, launched 21 July 2023. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.