Mercedes-Benz X Class Recall R/2021/385: The Return Pipe Of The Oil Cooler Could Chafe On The Front Axle Cross Member, Who Is Affected And What To Do
- Book soon
- How serious
- 30 Nov 2021
- Launched
- 1,546
- vehicles in the UK
- SRV2121
- Manufacturer’s campaign code
Mercedes-Benz recalled X Class vehicles built between 20 August 2017 and 15 May 2020. The return pipe of the oil cooler may chafe on the front axle cross member. The dealer will measure the distance between the return line and the front axle cross member on the potentially affected vehicles and check the oil line for leaks and damage. You won't usually pay for it.1
What’s Wrong
The return pipe of the oil cooler may chafe on the front axle cross member.
DVSA's Original Wording
Concern: THE RETURN PIPE OF THE OIL COOLER COULD CHAFE ON THE FRONT AXLE CROSS MEMBER. Defect: The return pipe of the oil cooler may chafe on the front axle cross member. Remedy: Measure the distance between the return line and the front axle cross member on the potentially affected vehicles and check the oil line for leaks and damage. If necessary the oil line will be replaced and the distance ensured with the aid of a new retainer.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the return pipe of the oil cooler could chafe on the front axle cross member.
The Fix
The dealer will measure the distance between the return line and the front axle cross member on the potentially affected vehicles and check the oil line for leaks and damage.
Are You Affected?
X Class built between 20 August 2017 and 15 May 2020 may be included. Mercedes-Benz estimates 1,546 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV2121 or the DVSA reference R/2021/385. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| X ClassOn affected vehicles due to a potential error in the press-fitting process during production a leak at the radial shaft seals of the rear axle could occur and allow oil to enter the parking brake drum | Urgent | R/2023/191 | |
| X ClassOn certain vehicles the glass of the canopy rear window could break | Low | R/2022/155 | |
| X ClassThe function of the child safety lock on the rear doors in combination with the super lock function cannot always be ensured | Book soon | R/2020/270 | |
| X ClassPotential leakage and gradual loss of fluid from the hydraulic steering system may occur | Urgent | R/2020/258 | |
| X ClassThe additional function for the trailer stabilization may not have been included as part of the retrofitting of trailer hitches | Low | R/2020/173 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2021/376 on 29 Nov 2021, for the behaviour of the emergency call system might not meet specifications. The one launched after it was R/2020/368 on 1 Dec 2021, for the fuel return line may come into contact with the edge of the underfloor panelling. You can also see every Mercedes-Benz recall, all recalls launched in 2021 and suspension recalls across every make.
Source: DVSA recall R/2021/385, launched 30 November 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.