Mercedes-Benz X Class Recall R/2020/270: The Function Of The Child Safety Lock On The Rear Doors In Combination With The Super Lock…, Who Is Affected And What To Do

DVSA reference R/2020/270, campaign code SRV2017. Data updated daily from DVSA.

Book soon
How serious
14 Dec 2020
Launched
1,128
vehicles in the UK
SRV2017
Manufacturer’s campaign code

Mercedes-Benz recalled X Class vehicles built between 6 November 2017 and 5 April 2018. The child safety lock on the rear doors in combination with the ,Super-Lock, function cannot always be ensured. The dealer will install an additional grommet on the rear doors on the child safety lever on the affected vehicles. You won't usually pay for it.1

What’s Wrong

The child safety lock on the rear doors in combination with the ,Super-Lock, function cannot always be ensured.

DVSA's Original Wording

Concern: THE FUNCTION OF THE CHILD SAFETY LOCK ON THE REAR DOORS IN COMBINATION WITH THE SUPER LOCK FUNCTION CANNOT ALWAYS BE ENSURED Defect: The child safety lock on the rear doors in combination with the �Super-Lock� function cannot always be ensured. Remedy: Install an additional grommet on the rear doors on the child safety lever on the affected vehicles.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: the function of the child safety lock on the rear doors in combination with the super lock function cannot always be ensured.

The Fix

The dealer will install an additional grommet on the rear doors on the child safety lever on the affected vehicles.

Are You Affected?

X Class built between 6 November 2017 and 5 April 2018 may be included. Mercedes-Benz estimates 1,128 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV2017 or the DVSA reference R/2020/270. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
X ClassOn affected vehicles due to a potential error in the press-fitting process during production a leak at the radial shaft seals of the rear axle could occur and allow oil to enter the parking brake drumUrgentR/2023/191
X ClassOn certain vehicles the glass of the canopy rear window could breakLowR/2022/155
X ClassThe return pipe of the oil cooler could chafe on the front axle cross memberBook soonR/2021/385
X ClassPotential leakage and gradual loss of fluid from the hydraulic steering system may occurUrgentR/2020/258
X ClassThe additional function for the trailer stabilization may not have been included as part of the retrofitting of trailer hitchesLowR/2020/173

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2020/340 on 7 Dec 2020, for the oil level in the dual clutch transmission might not meet specifications. The one launched after it was R/2020/271 on 14 Dec 2020, for the threaded connections that join the front axle wheel bearings and drive shafts may work…. You can also see every Mercedes-Benz recall, all recalls launched in 2020 and door and latch recalls across every make.


Source: DVSA recall R/2020/270, launched 14 December 2020. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.