Mercedes-Benz EQC Recall R/2019/355: The Bolt In The Front Axle Differential Transmission Might Not Meet Duability…, Who Is Affected And What To Do
- Book soon
- How serious
- 10 Jan 2020
- Launched
- 150
- vehicles in the UK
- SRPC1951
- Manufacturer’s campaign code
Mercedes-Benz recalled EQC vehicles built between 22 February 2019 and 6 October 2019. The bolt in the front axle differential transmission might not meet durability specifications. The dealer will replace the electric powertrain of the front axle on the affected vehicles. You won't usually pay for it.1
What’s Wrong
The bolt in the front axle differential transmission might not meet durability specifications.
DVSA's Original Wording
Concern: THE BOLT IN THE FRONT AXLE DIFFERENTIAL TRANSMISSION MIGHT NOT MEET DUABILITY SPECIFICATIONS Defect: The bolt in the front axle differential transmission might not meet durability specifications. Remedy: Replace the electric powertrain of the front axle on the affected vehicles.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the bolt in the front axle differential transmission might not meet duability specifications.
The Fix
The dealer will replace the electric powertrain of the front axle on the affected vehicles.
Are You Affected?
EQC built between 22 February 2019 and 6 October 2019 may be included. Mercedes-Benz estimates 150 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1951 or the DVSA reference R/2019/355. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| EQCOn affected vehicles the adjustment of the headlamps might not meet specifications and blinding of oncoming traffic may not be ruled out | Book soon | R/2023/300 | |
| EQCThe electrical plug connection of the headlights might not be watertight | Book soon | R/2022/135 | |
| A Class (177), A CLASS(176), AMG GT, B Class (246) and 20 moreThe behaviour of the emergency call system might not meet specifications | Book soon | R/2021/376 | |
| EQCThe wiring harness of the electrical steering might have been damaged during the assembly process | Urgent | R/2021/341 | |
| E Class, EQC, GLCThe locking mechanism for the electrical connector of the side crash sensors might not meet specifications | Low | R/2021/286 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2019/341 on 10 Jan 2020, for the fixation of the rear door windows trim bar may not meet specification. The one launched after it was R/2019/371 on 14 Jan 2020, for a weld seam on the height adjustment of the left front seat might be insufficiently welded. You can also see every Mercedes-Benz recall, all recalls launched in 2020 and suspension recalls across every make.
Source: DVSA recall R/2019/355, launched 10 January 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.