Mercedes-Benz Sprinter Recall R/2019/375: Vehicles Were Delivered With A Higher Transmission Oil Level Than Intended, Who Is Affected And What To Do
- Low
- How serious
- 15 Nov 2019
- Launched
- 23
- vehicles in the UK
- SRV1918
- Manufacturer’s campaign code
Mercedes-Benz recalled Sprinter vehicles built between 4 February 2019 and 12 February 2019. Vehicles were delivered with a higher transmission oil level than intended. The dealer will check the transmission oil level and drain any excess transmission oil if necessary. You won't usually pay for it.1
What’s Wrong
Vehicles were delivered with a higher transmission oil level than intended.
DVSA's Original Wording
Concern: VEHICLES WERE DELIVERED WITH A HIGHER TRANSMISSION OIL LEVEL THAN INTENDED Defect: Vehicles were delivered with a higher transmission oil level than intended. Remedy: Check the transmission oil level and drain any excess transmission oil if necessary.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: vehicles were delivered with a higher transmission oil level than intended.
The Fix
The dealer will check the transmission oil level and drain any excess transmission oil if necessary.
Are You Affected?
Sprinter built between 4 February 2019 and 12 February 2019 may be included. Mercedes-Benz estimates 23 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV1918 or the DVSA reference R/2019/375. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SprinterWeld seam on rear axle brake mounting flange | Urgent | R/2025/428 | |
| Sprinter, Sprinter 906On affected vehicles the fuel filter heater may be deactivated. If this happens a fuel gelling may occur at low temperatures and an unexpected loss of propulsion cannot be ruled out | Urgent | R/2023/348 | |
| SprinterMercedes-Benz AG has determined that on certain Sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configuration | Low | R/2023/119 | |
| SprinterThe engagement hooks of the cable duct of the starter-generator wiring harnessmay not be fully latched in the battery case | Book soon | R/2021/420 | |
| SprinterThe actual installation condition of the communication module and its correct commissioning cannot be traced due to an error in production | Low | R/2021/419 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2019/374 on 13 Nov 2019, for one of the caps on the high-voltage power distributor box may not be sufficiently secured. The one launched after it was R/2019/279 on 22 Nov 2019, for the passenger air bag cushion may not have been sewn according to specification. You can also see every Mercedes-Benz recall and all recalls launched in 2019.
Source: DVSA recall R/2019/375, launched 15 November 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.