Mercedes-Benz C Class, CLK, CLS And 1 More Recall R/2019/458: The Bonding Between The Glass Panel And The Sliding Roof Frame May Not Meet Specifications, Who Is Affected And What To Do
- Low
- How serious
- 4 May 2020
- Launched
- 18,132
- vehicles in the UK
- SRPC2001
- Manufacturer’s campaign code
Mercedes-Benz recalled C Class, CLK, CLS and 1 more vehicles built between 24 March 2000 and 15 July 2010. The bonding between the glass panel and the sliding roof frame might not meet specifications. The dealer will check the glass panel bonding on the affected vehicles and replace the sliding roof if necessary. You won't usually pay for it.1
What’s Wrong
The bonding between the glass panel and the sliding roof frame might not meet specifications.
DVSA's Original Wording
Concern: THE BONDING BETWEEN THE GLASS PANEL AND THE SLIDING ROOF FRAME MAY NOT MEET SPECIFICATIONS Defect: The bonding between the glass panel and the sliding roof frame might not meet specifications Remedy: Check the glass panel bonding on the affected vehicles and replace the sliding roof if necessary
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the bonding between the glass panel and the sliding roof frame may not meet specifications.
The Fix
The dealer will check the glass panel bonding on the affected vehicles and replace the sliding roof if necessary.
Are You Affected?
C Class, CLK, CLS and 1 more built between 24 March 2000 and 15 July 2010 may be included. Mercedes-Benz estimates 18,132 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2001 or the DVSA reference R/2019/458. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CLS, E Class, GLCDrive shaft joint | Low | R/2026/148 | |
| E ClassCoolant pump control software | Low | R/2026/201 | |
| E ClassRouting of transmission wiring harness | Book soon | R/2025/534 | |
| C Class, EQE, GLCBolting of steering coupling | Urgent | R/2025/333 | |
| E ClassGround connection bolting | Urgent | R/2025/155 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2020/072 on 16 Apr 2020, for faulty parameterization of exhaust gas aftertreatment control unit. The one launched after it was R/2020/131 on 28 May 2020, for the wheel arch liner on the front axle could touch and chafe the flexible brake hose. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history and all recalls launched in 2020.
Source: DVSA recall R/2019/458, launched 4 May 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.