Mercedes-Benz V Class Recall R/2020/238: The Threaded Connections Of The Left Seat Bases With The Floor May Not Be Tightened…, Who Is Affected And What To Do
- Low
- How serious
- 1 Oct 2020
- Launched
- 2
- vehicles in the UK
- SRX2005
- Manufacturer’s campaign code
Mercedes-Benz recalled V Class vehicles built between 18 February 2020 and 19 February 2020. Two threaded connections that connect the left seat bases with the floor of the vehicle's body shell may not have been installed with the required tightening torque. The dealer will check the potentially affected threaded connections on the affected vehicles and ensure that they have been tightened to the specified torque. You won't usually pay for it.1
What’s Wrong
Two threaded connections that connect the left seat bases with the floor of the vehicle's body shell may not have been installed with the required tightening torque.
DVSA's Original Wording
Concern: THE THREADED CONNECTIONS OF THE LEFT SEAT BASES WITH THE FLOOR MAY NOT BE TIGHTENED CORRECTLY Defect: Two threaded connections that connect the left seat bases with the floor of the vehicle's body shell may not have been installed with the required tightening torque. Remedy: Check the potentially affected threaded connections on the affected vehicles and ensure that they have been tightened to the specified torque.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the threaded connections of the left seat bases with the floor may not be tightened correctly.
The Fix
The dealer will check the potentially affected threaded connections on the affected vehicles and ensure that they have been tightened to the specified torque.
Are You Affected?
V Class built between 18 February 2020 and 19 February 2020 may be included. Mercedes-Benz estimates 2 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRX2005 or the DVSA reference R/2020/238. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| V ClassFastening of steering wheel height adjustment | Urgent | R/2024/475 | |
| V ClassOn affected vehicles the routing of the fuel filter drainpipe might not meet specifications. The drainpipe could come into contact with the underbody and become damaged leading to a diesel leak | Urgent | R/2023/011 | |
| V ClassThe routing of the interior wiring harness in the area of the centre console might not meet specifications | Low | R/2022/335 | |
| V ClassThe coolant pump might have a leakage between the vacuum system and the coolant circuit | Low | R/2022/005 | |
| V ClassThe behaviour of the emergency call system might not meet specifications | Book soon | R/2022/118 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2020/221 on 30 Sep 2020, for the air conditioning drain hose may be incorrectly installed. The one launched after it was R/2020/200 on 5 Oct 2020, for certain specific calibrations of functions must be changed in the engine management. You can also see every Mercedes-Benz recall and all recalls launched in 2020.
Source: DVSA recall R/2020/238, launched 1 October 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.