Mercedes-Benz C Class, E Class Recall R/2020/200: Certain Specific Calibrations Of Functions Must Be Changed In The Engine Management, Who Is Affected And What To Do

DVSA reference R/2020/200, campaign code SRPC2025. Data updated daily from DVSA.

Low
How serious
5 Oct 2020
Launched
23,302
vehicles in the UK
SRPC2025
Manufacturer’s campaign code

Mercedes-Benz recalled C Class, E Class vehicles built between 20 October 2008 and 15 January 2013. Certain specific calibrations of functions must be changed in the engine management of the vehicles. The dealer will update the diesel engine control unit software. You won't usually pay for it.1

What’s Wrong

Certain specific calibrations of functions must be changed in the engine management of the vehicles.

DVSA's Original Wording

Concern: CERTAIN SPECIFIC CALIBRATIONS OF FUNCTIONS MUST BE CHANGED IN THE ENGINE MANAGEMENT Defect: Certain specific calibrations of functions must be changed in the engine management of the vehicles Remedy: Update the diesel engine control unit software

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: certain specific calibrations of functions must be changed in the engine management.

The Fix

The dealer will update the diesel engine control unit software. The fix is a software update, which usually takes under an hour at the dealer.

Are You Affected?

C Class, E Class built between 20 October 2008 and 15 January 2013 may be included. Mercedes-Benz estimates 23,302 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2025 or the DVSA reference R/2020/200. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
CLS, E Class, GLCDrive shaft jointLowR/2026/148
E ClassCoolant pump control softwareLowR/2026/201
E ClassRouting of transmission wiring harnessBook soonR/2025/534
C Class, EQE, GLCBolting of steering couplingUrgentR/2025/333
E ClassGround connection boltingUrgentR/2025/155

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2020/238 on 1 Oct 2020, for the threaded connections of the left seat bases with the floor may not be tightened…. The one launched after it was R/2020/258 on 5 Oct 2020, for potential leakage and gradual loss of fluid from the hydraulic steering system may occur. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history, all recalls launched in 2020 and software recalls across every make.


Source: DVSA recall R/2020/200, launched 5 October 2020. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.