Mercedes-Benz Vito BM447 Recall R/2020/365: The Right Hand Side Radiator Coolant Hose May Chafe Against A Surrounding Component, Who Is Affected And What To Do
- Low
- How serious
- 16 Dec 2020
- Launched
- 1,797
- vehicles in the UK
- SRX2007
- Manufacturer’s campaign code
Mercedes-Benz recalled Vito BM447 vehicles built between 23 January 2019 and 4 May 2020. The right-hand side radiator coolant hose may chafe against surrounding component due to an insufficient clearance. The dealer will check and replace the coolant hose if necessary. You won't usually pay for it.1
What’s Wrong
The right-hand side radiator coolant hose may chafe against surrounding component due to an insufficient clearance.
DVSA's Original Wording
Concern: THE RIGHT HAND SIDE RADIATOR COOLANT HOSE MAY CHAFE AGAINST A SURROUNDING COMPONENT Defect: On affected vehicles the right-hand side radiator coolant hose may chafe against surrounding component due to an insufficient clearance. Remedy: Check and replace the coolant hose if necessary. Fit protective spacer ring if needed.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the right hand side radiator coolant hose may chafe against a surrounding component.
The Fix
The dealer will check and replace the coolant hose if necessary.
Are You Affected?
Vito BM447 built between 23 January 2019 and 4 May 2020 may be included. Mercedes-Benz estimates 1,797 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRX2007 or the DVSA reference R/2020/365. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Vito BM447The solder joints on the pins of the plug on the engine may not be to specification | Low | R/2020/193 | |
| Vito BM447Specific aspects of the calibration of the engine control system may not be to specification | Low | R/2020/230 | |
| Vito BM447The threaded connections of the left seat bases with the floor may not be tightened correctly | Low | R/2020/218 | |
| Vito BM447Engine control unit software needs updating | Low | R/2020/204 | |
| Vito BM447Faulty parameterization of exhaust gas aftertreatment control unit | Low | R/2020/072 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2020/297 on 16 Dec 2020, for vehicles were produced and delivered without the necessary rear underride guard. The one launched after it was R/2020/345 on 23 Dec 2020, for on affected vehicles front and rear brake hoses may have sustained an outer cut. You can also see every Mercedes-Benz recall and all recalls launched in 2020.
Source: DVSA recall R/2020/365, launched 16 December 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.