Mercedes-Benz Vito BM447 Recall R/2020/204: Engine Control Unit Software Needs Updating, Who Is Affected And What To Do
- Low
- How serious
- 14 Aug 2020
- Launched
- 7,794
- vehicles in the UK
- SRX2004
- Manufacturer’s campaign code
Mercedes-Benz recalled Vito BM447 vehicles built between 5 December 2014 and 3 June 2019. Emission control levels may not meet specification. The dealer will update the software in multiple control units. You won't usually pay for it.1
What’s Wrong
Emission control levels may not meet specification.
DVSA's Original Wording
Concern: ENGINE CONTROL UNIT SOFTWARE NEEDS UPDATING Defect: Emission control levels may not meet specification Remedy: The software in multiple control units will be updated.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: engine control unit software needs updating.
The Fix
The dealer will update the software in multiple control units. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Vito BM447 built between 5 December 2014 and 3 June 2019 may be included. Mercedes-Benz estimates 7,794 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRX2004 or the DVSA reference R/2020/204. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Vito BM447The right hand side radiator coolant hose may chafe against a surrounding component | Low | R/2020/365 | |
| Vito BM447The solder joints on the pins of the plug on the engine may not be to specification | Low | R/2020/193 | |
| Vito BM447Specific aspects of the calibration of the engine control system may not be to specification | Low | R/2020/230 | |
| Vito BM447The threaded connections of the left seat bases with the floor may not be tightened correctly | Low | R/2020/218 | |
| Vito BM447Faulty parameterization of exhaust gas aftertreatment control unit | Low | R/2020/072 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2020/167 on 14 Aug 2020, for incorrectly implemented threaded connection of the propeller shaft intermediate bearings…. The one launched after it was R/2020/218 on 14 Aug 2020, for the threaded connections of the left seat bases with the floor may not be tightened…. You can also see every Mercedes-Benz recall, all recalls launched in 2020 and software recalls across every make.
Source: DVSA recall R/2020/204, launched 14 August 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.