Mercedes-Benz Sprinter Recall R/2020/345: On Affected Vehicles Front And Rear Brake Hoses May Have Sustained An Outer Cut, Who Is Affected And What To Do
- Urgent
- How serious
- 23 Dec 2020
- Launched
- 1,564
- vehicles in the UK
- SRV2020
- Manufacturer’s campaign code
Mercedes-Benz recalled Sprinter vehicles built between 13 January 2020 and 1 October 2020. Front and rear brake hoses may have sustained an outer cut. The dealer will check brake hose condition and renew if necessary. You won't usually pay for it.1
What’s Wrong
Front and rear brake hoses may have sustained an outer cut.
DVSA's Original Wording
Concern: ON AFFECTED VEHICLES FRONT AND REAR BRAKE HOSES MAY HAVE SUSTAINED AN OUTER CUT Defect: On affected vehicles front and rear brake hoses may have sustained an outer cut. Remedy: Check brake hose condition and renew if necessary.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: on affected vehicles front and rear brake hoses may have sustained an outer cut.
The Fix
The dealer will check brake hose condition and renew if necessary.
Are You Affected?
Sprinter built between 13 January 2020 and 1 October 2020 may be included. Mercedes-Benz estimates 1,564 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV2020 or the DVSA reference R/2020/345. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SprinterWeld seam on rear axle brake mounting flange | Urgent | R/2025/428 | |
| Sprinter, Sprinter 906On affected vehicles the fuel filter heater may be deactivated. If this happens a fuel gelling may occur at low temperatures and an unexpected loss of propulsion cannot be ruled out | Urgent | R/2023/348 | |
| SprinterMercedes-Benz AG has determined that on certain Sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configuration | Low | R/2023/119 | |
| SprinterThe engagement hooks of the cable duct of the starter-generator wiring harnessmay not be fully latched in the battery case | Book soon | R/2021/420 | |
| SprinterThe actual installation condition of the communication module and its correct commissioning cannot be traced due to an error in production | Low | R/2021/419 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2020/365 on 16 Dec 2020, for the right hand side radiator coolant hose may chafe against a surrounding component. The one launched after it was R/2020/379 on 23 Dec 2020, for the mounted suspension struts are not sufficiently reinforced. You can also see every Mercedes-Benz recall, all recalls launched in 2020 and brake recalls across every make.
Source: DVSA recall R/2020/345, launched 23 December 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.