Mercedes-Benz V Class Recall R/2021/266: The Middle Fastening Of The Roof Rail Could Come Loose, Who Is Affected And What To Do
- Low
- How serious
- 14 Sep 2021
- Launched
- 36
- vehicles in the UK
- SRX2103
- Manufacturer’s campaign code
Mercedes-Benz recalled V Class vehicles built between 19 October 2020 and 18 November 2020. The middle fastening of the roof rail could come loose. The dealer will check the roof rail and replace it if necessary. You won't usually pay for it.1
What’s Wrong
The middle fastening of the roof rail could come loose.
DVSA's Original Wording
Concern: THE MIDDLE FASTENING OF THE ROOF RAIL COULD COME LOOSE Defect: The middle fastening of the roof rail could come loose. Remedy: Check the roof rail and replace it if necessary.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the middle fastening of the roof rail could come loose.
The Fix
The dealer will check the roof rail and replace it if necessary.
Are You Affected?
V Class built between 19 October 2020 and 18 November 2020 may be included. Mercedes-Benz estimates 36 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRX2103 or the DVSA reference R/2021/266. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| V ClassFastening of steering wheel height adjustment | Urgent | R/2024/475 | |
| V ClassOn affected vehicles the routing of the fuel filter drainpipe might not meet specifications. The drainpipe could come into contact with the underbody and become damaged leading to a diesel leak | Urgent | R/2023/011 | |
| V ClassThe routing of the interior wiring harness in the area of the centre console might not meet specifications | Low | R/2022/335 | |
| V ClassThe coolant pump might have a leakage between the vacuum system and the coolant circuit | Low | R/2022/005 | |
| V ClassThe behaviour of the emergency call system might not meet specifications | Book soon | R/2022/118 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2021/265 on 13 Sep 2021, for the bonding of the windshield might not meet specifications. The one launched after it was R/2021/291 on 20 Sep 2021, for electrical cables may be improperly routed or mounted within the front swivel seat frames. You can also see every Mercedes-Benz recall and all recalls launched in 2021.
Source: DVSA recall R/2021/266, launched 14 September 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.