Mercedes-Benz Sprinter Recall R/2021/291: Electrical Cables May Be Improperly Routed Or Mounted Within The Front Swivel Seat Frames, Who Is Affected And What To Do
- Low
- How serious
- 20 Sep 2021
- Launched
- 1
- vehicles in the UK
- SRV2117
- Manufacturer’s campaign code
Mercedes-Benz recalled Sprinter vehicles built between 28 November 2019 and 28 November 2019. Electrical cables may be improperly routed or mounted within the front swivel-seat frames. The dealer will inspect the installation of the seat wiring harness (left/right) of the front seats and attach the mounting clips to the intended position. You won't usually pay for it.1
What’s Wrong
Electrical cables may be improperly routed or mounted within the front swivel-seat frames.
DVSA's Original Wording
Concern: ELECTRICAL CABLES MAY BE IMPROPERLY ROUTED OR MOUNTED WITHIN THE FRONT SWIVEL SEAT FRAMES Defect: Electrical cables may be improperly routed or mounted within the front swivel-seat frames. Remedy: Inspect the installation of the seat wiring harness (left/right) of the front seats and attach the mounting clips to the intended position.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: electrical cables may be improperly routed or mounted within the front swivel seat frames.
The Fix
The dealer will inspect the installation of the seat wiring harness (left/right) of the front seats and attach the mounting clips to the intended position.
Are You Affected?
Sprinter built between 28 November 2019 and 28 November 2019 may be included. Mercedes-Benz estimates 1 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV2117 or the DVSA reference R/2021/291. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SprinterWeld seam on rear axle brake mounting flange | Urgent | R/2025/428 | |
| Sprinter, Sprinter 906On affected vehicles the fuel filter heater may be deactivated. If this happens a fuel gelling may occur at low temperatures and an unexpected loss of propulsion cannot be ruled out | Urgent | R/2023/348 | |
| SprinterMercedes-Benz AG has determined that on certain Sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configuration | Low | R/2023/119 | |
| SprinterThe engagement hooks of the cable duct of the starter-generator wiring harnessmay not be fully latched in the battery case | Book soon | R/2021/420 | |
| SprinterThe actual installation condition of the communication module and its correct commissioning cannot be traced due to an error in production | Low | R/2021/419 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2021/266 on 14 Sep 2021, for the middle fastening of the roof rail could come loose. The one launched after it was R/2021/308 on 20 Sep 2021, for the communication module might not meet specifications. You can also see every Mercedes-Benz recall and all recalls launched in 2021.
Source: DVSA recall R/2021/291, launched 20 September 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.